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Enterprise Customer Success Manager
Enterprise Customer Success ManagerVirtualVocations • Charleston, South Carolina, United States
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocations • Charleston, South Carolina, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for an Enterprise Customer Success Manager.

Key Responsibilities

Serve as the primary point of contact for 30-40 Enterprise customers, building strong relationships

Conduct regular check-ins and technical health checks to align solutions with customer needs

Develop strategic account plans and identify expansion opportunities based on customer requirements

Required Qualifications

5+ years of experience in Post Sales / Customer Success / Solution Architecture

Strong technical aptitude, preferably in cybersecurity or identity solutions

Demonstrated business acumen with the ability to manage executive relationships

Experience managing customers with 6-figure+ ARR contracts

Knowledge in Networking and Information Security, with familiarity in Linux and Windows environments

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Enterprise Customer • Charleston, South Carolina, United States

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