Occupational Medicine Customer Service Coordinator

A company is looking for an Occupational Medicine Customer Service Coordinator to provide support to the Occupational Medicine Department.

Key Responsibilities

Act as the customer service liaison for the Occupational Medicine Team, managing communications through various channels

Triage calls and emails to appropriate team members and resolve customer issues effectively

Maintain relationships with employer accounts and provide daily support to the sales team

Required Qualifications

Bachelor's Degree in Business, Marketing, Hospitality Management, Public Health, or a related field preferred

Proven customer support experience

Proficient in Microsoft Office (Excel, PowerPoint, Word)

Experience with customer relationship management systems, preferably Salesforce

Ability to work independently and in a team environment