Member Contact Center RepresentativeVirtualVocations • Grand Rapids, Michigan, United States
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Member Contact Center Representative
VirtualVocations • Grand Rapids, Michigan, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Call Center - Member Contact Center Rep 1 to provide exemplary service to members remotely.
Key Responsibilities
Provide efficient and timely service to members via various communication channels
Perform basic member service transactions and consult with members to identify needs and offer solutions
Maintain confidentiality of member information and participate in continuous improvement activities
Required Qualifications
1 year of retail experience with a proven track record in meeting service and sales goals
Basic understanding of financial products and services
Competent computer knowledge and proficiency in Microsoft applications
High School Diploma or equivalent
Genuine interest in helping members with an empathetic and caring nature
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Contact Center Representative • Grand Rapids, Michigan, United States
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