Client Support Associate

A company is looking for a Client Support Tier 1 - Sr Associate I.

Key Responsibilities

Receive inbound calls from clients to resolve issues efficiently

Provide excellent client experience through active listening and effective navigation of systems

Utilize customer relationship management systems to maintain accurate client records

Required Qualifications

1+ years of experience in a call center or customer service environment

High school diploma or equivalent

Previous remote customer service experience is preferred

Stable job tenure of one year or more in each position is desirable

Experience with customer service software and CRM systems is beneficial