Client Success LeadVirtualVocations • Buffalo, New York, United States
Client Success Lead
VirtualVocations • Buffalo, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.
Key Responsibilities
Develop and maintain strong client relationships to support revenue growth and retention
Act as a client advocate, ensuring quality service delivery and identifying expansion opportunities
Guide and support a team of account managers in client retention and project oversight
Required Qualifications
Experience in client services roles with a track record of managing business relationships
Background in team leadership or mentoring
Experience in the IT or technology services industry
Client services background with a consultative approach and business development skills
Good level of English
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