Experience Owner (Product Owner)
- [job_card.full_time]
Overview
The Experience Owner is self-motivated, imaginative, and energetic about building highly competitive products. They assist with driving the vision, direction, and development of one of Navy Federal's products used by our members and employees. The Experience Owner will partner closely with the other members on the product team, including the Developers and UX representative as needed while also partnering with stakeholders to ensure what is delivered fulfills strategic needs and most importantly drives a superior member experience.
Responsibilities
- Collaborate with a cross-functional team to define and launch product vision and strategy
- Assist with the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team
- Influence, and motivate product team and stakeholders towards continuous improvement of product
- Assist with translating program vision into product user stories and acceptance criteria
- Assist with managing the product backlog including refinement of stories with cross-functional team
- Partner with business analysts to integrate usability studies, user research, and market analysis to into product requirements
- Analyze product usage and other empirical data and how that relates to key member needs to determine changes in product prioritization
- Regularly analyze true needs for product features and constantly push for clear understanding of value
- Serve as an agent of change, looking for new ways to solve problems for members and collaborate as a team
- Proactively work with product team to formulate creative ideas or solutions for potential issues
- Stay current with technology as well as, government / policy impacts and industry best practices
- Assist with determining when added product value should be pushed to members / employees
- Assist with the communications / presentations to executive management
- Perform other related duties as required
Qualifications
Desired Qualifications
Hours : Monday - Friday, 8 : 00AM - 4 : 30PM (Employee may be required to work outside normal working hours to provide technical support during product implementation efforts)
Locations : 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful : Make our mission your passion.
From Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Disclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams : Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act : Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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