Inside Sales & Customer Care Representative
Location: Carrollton, TX
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Type: 100% In-Office
VIP Staffing is partnering with a well-established, family-owned manufacturer and wholesaler of retail and promotional packaging products in Carrollton, TX to hire an Inside Sales & Customer Care Representative. This is a great opportunity for a motivated sales professional who enjoys building relationships, working in a fast-paced office environment, and earning commission on top of a strong base salary.
What You’ll Do
Manage and grow relationships with existing customers to drive repeat business
Proactively reach out to new and former customers to develop long-term accounts
Meet and exceed monthly sales and revenue goals
Provide exceptional customer service by:
Preparing fast, accurate quotes
Entering and processing customer orders
Recommending products based on customer needs
Resolving questions and issues efficiently
Follow up on quotes, emails, marketing campaigns, and open orders
Maintain an organized sales pipeline and track activity using internal sales tools
Partner with internal departments to ensure timely delivery and customer satisfaction
Stay informed on product offerings, market trends, and sales opportunities
Support marketing efforts and attend trade shows as needed
What We’re Looking For
2–3 years of inside sales or customer-facing experience
Strong communication and follow-up skills
Self-motivated, energetic, and goal-oriented
Comfortable working 100% in-office
Promotional products or packaging industry experience is a plus
Pay