Quality Assurance Analyst II (Theatre Systems)

Job Summary

The Quality Assurance Analyst II (Theatre Systems) ensures the quality and reliability of software used in theatres by developing and executing tests that identify issues before release. This role analyzes and documents defects, collaborates with developers to resolve issues, and maintains rigorous testing standards that protect system performance and guest experience. This role supports continuous improvement of test processes, automation, and documentation aligned with established quality frameworks.

This position is based in Leawood, KS and is not eligible for relocation.

What you will be doing :

• Design and execute test plans, test conditions, and test scripts to validate software functionality.
• Identify bugs and errors, document findings, and track resolutions through completion.
• Analyze test results and recommend improvements to testing methods and automation.
• Follow established quality and change management processes to reduce risk during releases or system changes.
• Support requirement analysis, test strategies, and test planning activities across the development lifecycle.
• Provide support during user acceptance testing and post-implementation review.
• Create, enhance, and debug automated test scripts using SmartBear TestComplete.
• Execute automated regression, system integration, and product testing.
• Run SQL queries to validate database results and support data accuracy.
• Capture application behavior through screen images and reporting tools.
• Maintain Quality Assurance (QA) documentation repositories, including test tools, job aids, and specifications.
• Track and report error frequency and severity to support quality decision-making.
• Maintain QA lab environments, including hardware, peripherals, network connectivity, installation, and configuration.
• Build and optimize relationships with IT teams, business partners, and vendor partners.
• Communicate test plans, progress, and risks clearly and proactively.
• Work independently and in a collaborative team environment while meeting deadlines.
• Perform setup and handling of theatre systems testing equipment, routinely lifting 25+ pounds.

What we need from you :

What we also value (preferred) :

Minimum qualifications :

Why Work at AMC?

Do you speak in movie quotes? Have a movie moment that changed your life? If you love all things movies, you may be a perfect fit for our team!

AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres.

AMC supports personal well-being and work-life balance with a benefits package designed to promote health and happiness, both inside and outside of work.

Job Address

One AMC Way 11500 Ash Street Leawood, Kansas 66211

Employment Status

Full Time

Relocation Eligibility

No

Department

THEATRE SYSTEMS PRODUCT MANAGEMENT

Pay Rate Type

Salaried

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.