A company is looking for an Account Manager to serve as the primary contact for influential customers, focusing on retention and growth of business partnerships.
Key Responsibilities
Oversee product delivery and optimization for key customers
Develop and execute comprehensive marketing strategies to drive customer success
Manage retention efforts and coordinate communication plans for customer engagement
Required Qualifications
7-10+ years of experience in customer relationship management with a focus on growth and retention
5+ years of experience in the Automotive Industry
5+ years of digital marketing experience, including omni-channel strategy development
Strong understanding of Google Analytics and data-driven strategy execution
Ability to work independently with C-Suite executives and manage complex customer scenarios
Account Manager • Detroit, Michigan, United States