District Manager

District Manager

The District Manager provides leadership, oversees the staff, and assists the General Manager in order to achieve short and long-term company objectives. This position is critical to Wingstop. The District Manager has to ensure all the restaurants in their region comply with local, state, and federal regulations and OSHA guidelines. The District Manager contributes to the success of Wingstop through the direction and control of restaurant operations to ensure a positive guest experience and company profitability, direct the operation of the restaurant, attain sales and profit objectives, maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members.

Essential Duties and Responsibilities

• Partners with General Managers and staff to run an excellent operation, showing leadership, be a team player, maintain a professional demeanor and help crew members meet the standards for quality customer service
• Provide the necessary counsel and assistance to ensure managers establish business plans to help keep restaurants profitable
• Ensure the company is making a profit by following guidelines for sales growth, food prices, and employee wages
• Responsible for undergoing further training as well as training the staff. Training covers not just the scope of the restaurant's operations but also personal development
• Coaches store managers how to handle progressive discipline, termination issues, and employee development opportunities in both one on one and group training sessions
• Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained
• Continually evaluate and react to performance issues and actively recruit restaurant staff candidates
• Ensures that all restaurants maintain a Theoretical to Actual COGS variance of less than 1.5%
• Ensures that labor standards are followed in all restaurants
• Familiar with Aloha and NBO
• Any other responsibilities as assigned by the Director of Operations

Team Focus

Essential Skills

Physical Requirements