Service Advisor Position
McCarthy Auto Group is continuously growing and is currently looking to fill a full time service advisor position. We are looking for an experienced candidate that has strong written and oral communication skills, strong attention to detail and strives to provide excellent customer service. This is a great opportunity to join the McCarthy Hyundai-Olathe team!
Job Duties and Responsibilities :
- Greet customers, listen to customer concerns and write detailed service orders based on customer concerns
- Review vehicle report for recalls that need completed and verify applicable warranty's
- Answering phones, schedule appointments, review recommended / upcoming services
- Communicate to technicians throughout the process of repairs to keep customer updated
- Provide cost estimate of mechanical and maintenance repairs
- Maintain customer satisfaction score at or above dealership standards
Job requirement :
Reynolds and Reynolds DMS knowledge preferred but not required1 year service writing experience preferredExcellent customer service skills and strong desire to sellBasic knowledge of automotive systems preferred but not requiredMust be able to multitask and work in a fast pace environmentMcCarthy Employment Perks :
Closed on Sundays!Medical InsuranceDental InsuranceVision InsuranceLife InsuranceHealth Savings Account401(k) with Company MatchPaid Vacation and HolidaysEmployee Discounts on Vehicles, Service & PartsEmployee Assistance ProgramReferral BonusesPaid TrainingCommunity and Charity InvolvementIf interested in this opportunity Apply Today!