Development and Communications Associate

About ACHIEVEability

ACHIEVEability (ACHa) works to break the generational cycle of poverty by providing comprehensive support services, housing, and workforce development opportunities to individuals and families in West Philadelphia. We believe poverty is manmade and therefore solvable. Together with residents, partners, and volunteers, we envision a thriving community where everyone has access to opportunity, resources, and hope.

Position Summary

The Development and Communications Associate supports the organization’s fundraising, donor relations, and communications efforts. This role plays a key part in strengthening ACHIEVEability’s visibility, telling our story, and ensuring strong donor stewardship. The Associate will manage day-to-day communications and development activities while collaborating with staff, board members, and volunteers to advance fundraising goals

POSITION REPORTS TO: Director of Development

Requirements

ESSENTIAL AREAS of RESPONSIBILITY

Development (Fundraising & Donor Relations)

· Support donor cultivation, solicitation, and stewardship efforts.

· Manage Neon donor database ensuring accurate and timely entry of gifts, pledges, and acknowledgments.

o Coordinate with finance team to reconcile gift records.

o Create fundraising reports as requested by the Director of Development.

· Maintain external donor and employer databases for employee giving, DAFs and other third-party sites.

· Draft and send donor communications including thank you letters, impact reports, and campaign updates.

· Assist with grant proposals and reports by compiling program data, stories, and background research.

· Support planning and execution of fundraising events, including logistics, guest communications, sponsorship outreach, and day-of event support.

· Support and participate in engagement activities to build relationships with ACHIEVEability’s community of donors.

· Carry out annual campaign activities such as pulling and segmenting mailing lists, coordinating printing and mailing with mail house, managing the timeline, and helping to determine theme and messaging.

· Perform other duties as assigned to support development and program activities.

Communications

· Develop and manage content for website, newsletters, email campaigns, annual report, and social media platforms.

o Collaborate with program team to develop content.

o Participate in ACHIEVEability programming to keep current with impact and service delivery.

· Work with staff to collect participant stories, photos, and testimonials to highlight program impact.

· Ensure consistent use of ACHIEVEability’s brand across all communication channels.

· Support media relations and track press coverage.

· Monitor communications analytics (email open rates, social engagement, etc.) and recommend improvements.

Volunteer Engagement

· Support volunteer events by assisting with pre and post communications to volunteers, as well as social media to external stakeholders.

· Partner with program team to collect volunteer information.

Collaboration & Administration

· Serve as point of contact for communications requests from staff and external partners.

· Assist the Development Director with project management and reporting to leadership and board members.

· Provide general administrative support for development and communications functions as needed.

● 3 years+ of experience working in a nonprofit, communications, marketing, or other related field.

● Excellent writing, editing, and storytelling skills.

● Strong organizational skills, attention to detail, and ability to manage multiple projects.

● Familiarity with donor databases. Neon preferred.

● Proficiency with Microsoft Office and Canva/Adobe Creative Suite, Constant Contact (preferred).

● Knowledge of social media platforms and digital marketing tools.

● Ability to work collaboratively and individually.

● Proactive approach and willingness to learn new skills.

● Commitment to ACHIEVEability’s mission and to advancing equity and opportunity

Benefits

Full-time salary: $55,000 - $65,000

Competitive benefits package including, health, dental and vision insurance; 403 (b) match; generous PTO; life insurance; short-term disability; and professional development opportunities. Flexible hours but must work some weekend days and weekday evenings.