Office Administrator

Responsibilities

Front Desk Experience

• Provide professional and friendly front-office experience.
• Welcome visitors and manage the main phone line, appropriately delivering messages as needed.
• Ensure reception and common areas remain clean, organized, and presentable.
• Coordinate visitor needs, meeting room access, and hospitality as appropriate.

Administrative Support

• Support leadership with administrative tasks such as preparing expense reports and organizing key documents.
• Create and maintain documentation, presentations, and spreadsheets using Excel, Word, PowerPoint, and Adobe.
• Draft, edit, and proofread memos, presentations, correspondence, and other written materials to ensure clarity and accuracy.
• Provide administrative support to the People & Culture team by maintaining the Monthly Employee Newsletter, updating the Intranet, and keeping the company Org Chart current in Canva.
• Assist the Accounting team with routine administrative tasks, including scanning and logging incoming checks.
• Maintain administrative checklists, shared documents, and internal procedures.
• Assist with cross-functional projects and ad hoc initiatives as assigned.
• Serve as backup to the Executive Assistant to the CEO and President.

Workplace Operations

• Coordinating team lunches as a primary function, including ordering, vendor communication, setup, and ensuring timely and accurate delivery.
• Maintain conference rooms, breakrooms, and kitchen areas to ensure all spaces remain tidy, stocked, and ready for daily use.
• Monitor and replenish office and kitchen supplies; coordinate with vendors as needed.
• Oversee mail distribution, shipping/receiving, and general office communications.
• Serve as the primary liaison with building personnel for facility requests, access needs, and related matters; complete required training and serve as the designated fire marshal.
• Coordinate office gatherings, meetings, and company events, including setup, vendor coordination, and cleanup.
• Proactively identify and resolve workplace or operational issues to support a seamless work environment.

Qualifications

• Minimum of two years of experience in office administration, administrative support, reception, or a related role.
• Strong written and verbal communication skills with the ability to produce polished, professional documents.
• Excellent organizational and time-management skills with strong attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); familiarity with Adobe and Canva is a plus.
• High level of professionalism, discretion, and ability to handle confidential information appropriately.
• Friendly, reliable, and comfortable interacting with employees, leadership, vendors, and visitors.
• Ability to take initiative, problem-solve, and manage multiple priorities in a fast-paced environment.

• Physical ability to sit for extended periods and lift up to 15 pounds.

Compensation

Base salary plus annual bonus and benefits.

Benefits

Our “Culture of Care” philosophy is important to us, and we recognize that each member of our team contributes to creating and maintaining an environment of open communication, respect, professionalism, fun, and caring for those we work with. We care about your health and well-being, and strive to deliver above-market health, vision, dental, short- and long-term disability, and life insurance benefits at no cost to our employees. Furthermore, we want to help you financially plan for your future by offering a 401(k) plan with a match and free financial coaching/counseling.

Equal Employment Opportunity

Direct Digital Holdings LLC is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.