Sales / Equipment RentalElsinore Valley Rentals Inc • Lake Elsinore, CA, US
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Sales / Equipment Rental
Elsinore Valley Rentals Inc • Lake Elsinore, CA, US
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job_description.job_card.job_descriptionGreet and assist rental customers in a courteous, professional, and friendly manner—both in person and over the phone. Ask relevant questions to assess customer needs and recommend appropriate equipment; offer alternative solutions when necessary. Prepare and process rental contracts by collecting required signatures and customer information. Clearly explain rental terms, fees, equipment operation, and safety features to ensure customer understanding. Answer incoming calls, take orders, provide quotes, and handle customer inquiries. Effectively resolve customer concerns or complaints and escalate issues as appropriate. Schedule equipment deliveries and pickups; assist customers with loading and unloading equipment when needed. Conduct daily audits of open contracts and follow up on overdue rentals. Operate rental software to complete transactions including : checking equipment rates and availability, creating quotes, making reservations, opening / closing contracts, and scheduling deliveries or pickups. Send rental documents such as quotes, reservations, and contracts to customers via email. Periodically review and update company website content for accuracy and consistency with current offerings. Maintain a clean and organized showroom; restock and tidy shelves, and arrange equipment displays. Report any observed safety violations to the supervisor immediately. Follow all company policies, procedures, and verbal / written directives. Comply with workplace safety regulations and store security protocols. Attend regular staff, department, and safety meetings. Must be able to sit or stand for extended periods. Regular interaction with customers and the general public. Exposure to chemicals such as gasoline, diesel fuel, propane, kerosene, and cleaning agents. Primarily indoor work environment with daily exposure to outdoor conditions. A high school diploma or equivalent GED is preferred but not required Must be able to lift / move approximately 50-70 lbs. routinely. Customer Service Aptitude Strong telephone skills Effective written and oral communication skills Valid California driver’s license and clean driving record Equipment rental industry experience preferred Experience as a sales representative, rental counter sales representative, auto parts sales representative, equipment dispatcher, truck dispatcher, construction foreman, or similar role preferred
Benefits :
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
Elsinore Valley Rentals, Inc. proudly serves contractors, landscapers, and homeowners throughout South Riverside County with dependable equipment and tool rentals. We provide smart solutions that help people save time and money by offering the equipment that builds our communities, the tools that improve efficiency, and the resources that drive progress and growth.
Primary Job Duties
Proactively visit businesses and job sites to prospect and build relationships with potential customers.
Technical Skills
Use CRM tools to manage leads and maintain accurate records of customer interactions, ensuring timely follow-ups and excellent service.
Other Responsibilities
Perform additional duties as assigned by management.
Working Conditions
Weekend availability is required.
EDUCATION, SKILLS & REQUIREMENTS :
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Equipment Sales • Lake Elsinore, CA, US
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