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Applications Engineer I
Applications Engineer IMycronic USA • Tewksbury, MA, USA
Applications Engineer I

Applications Engineer I

Mycronic USA • Tewksbury, MA, USA
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Applications Engineer I

Are you looking for professional work experience? Do you want to be part of an organization on the cutting edge of technology?

We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits!

Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 40 years. Today we continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.

Position Overview

The Engineer, Applications provides direct customer-facing support for system demonstrations, buyoffs, and initial system setup. Interactions include assisting with pre-sales support, configuring machines during demonstrations and buyoffs, and providing initial post-sales support. This role involves learning application knowledge and contributing to the characterization of machine performance.

Key Responsibilities

  • Conducts initial new machine setup and calibration prior to customer buyoffs
  • Assists in the execution of machine buyoffs, including installation and training activities
  • Delivers training courses for customers, focusing on standard procedures
  • Performs process development for customers when assigned, under supervision
  • Provides post-sales process and system support for established issues
  • Contributes to conducting system demonstrations, either with the customer present or by building and reporting on finished parts
  • Assists in contributions to system manuals and other forms of documentation
  • Participates in the collection and feedback of opportunities for hardware and software improvements
  • Supports senior engineers as assigned
  • Performs other duties as assigned

Experience and Qualifications

  • Associate's or Bachelor's Degree in Mechanical / Electrical / Software Engineering
  • Minimum of 1-3 years of process experience in microelectronics; experience in semiconductor design / repair / maintenance preferred
  • Root cause analysis experience preferred
  • Field service experience is a plus
  • Ability to work collaboratively with all departments in the organization
  • Strong oral and written communication skills
  • Ability to travel frequently within the US
  • Working Conditions / Physical & Mental Demands

    The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

    Standard office environment. Significant computer work should be expected.

    A Culture of Collaboration & Personal Growth

    At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success.

    Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.

    Here you are expected to have a voice and will be encouraged to get involved. It's this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet – every day.

    Click to learn more about Mycronic and what it's like to work with us

    Equal Opportunity Employer

    Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.

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