Technical Support SpecialistVirtualVocations • Midland, Texas, United States
Technical Support Specialist
VirtualVocations • Midland, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Support Representative to provide customer support and manage technical issues.
Key Responsibilities
Answer incoming customer calls and troubleshoot issues
Monitor inbound emails and manage incidents in the ticketing system
Coordinate maintenance and repairs with field support and document processes
Required Qualifications
2-3 years of experience in a technical support role
High School diploma or GED
Training or certification in Cisco, Cambien, Calix, and Juniper
Knowledge of network technologies and components
Experience with network troubleshooting methods such as telnet and Ping
[job_alerts.create_a_job]
Technical Support Specialist • Midland, Texas, United States
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