A company is looking for a System Operations Manager, Principal.
Key Responsibilities
Oversee system availability, performance monitoring, and operational continuity
Guide infrastructure modernization initiatives and implement security best practices
Lead ITSM processes and manage service quality through KPIs and SLAs
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's or PMP preferred)
10+ years in IT systems engineering, operations, or infrastructure leadership
5+ years in technical and service delivery leadership roles
Deep expertise in ITIL4, ITSM, and technical project execution
Knowledge of HIPAA, SOC, and enterprise compliance frameworks
Operation Manager • Long Beach, California, United States