Administrative Assistant I-Psychiatry World Trade Center Mental Health Program

Description

The World Trade Center Health Program at the Mount Sinai Clinical Center of Excellence offers high-quality compassionate healthcare to those directly affected by the September 11th terrorist attacks. Services include medical monitoring and treatment and mental health services for eligible 9 / 11 responders.

The Administrative Assistant I provides a wide variety of administrative support services for the World Trade Center Mental Health Program including preparation and control of records statistics and reports regarding operations and personnel matters. May serve as administrative liaison with others related to purchasing facilities and operations.

Responsibilities

Researches locates and compiles information for reports. Assembles and categorizes figures for computation and calculations. Prepares statistical reports.

Assists in the planning and logistical arrangements for forums conferences workshops and meetings.

Serves as a liaison with other departments or external parties to as necessary to accomplish objectives and or complete projects or assignments.

Investigates evaluates and resolves typical administrative or operational problems or situations affecting the work unit.

Checks materials submitted for supervisors attention to ensure all relevant data authorizations and pertinent information are included.

Screens and schedules patient appointments.

Serves as an intermediary between supervisor and other departmental staff by transmitting written and oral requests messages and instructions.

Screens and prioritizes all incoming mail for needed action and follow up.

Distributes incoming mail requiring attention to appropriate individual(s).

Provides front-end coverage as needed either at WTC MH monitoring or treatment location.

Monitors and updates schedules and available databases with visit status visit status reminders and follow-up appointments.

Maintains patient files in electronic medical records system.

Enters data from questionnaires completed by patients to an internal database.

Scans and uploads copies of questionnaires completed by patients to an internal database or electronic medical records system.

Performs data entry QA.

Performs other related duties as assigned.

Qualifications

Bachelors Degree or an equivalent combination of education and / or experience may substitute for the degree when the experiences are closely related to the duties of the job.

3-4 years administrative or medical office experience required

Experience working in a mental health practice is preferable

Proficiency in Microsoft Office suite

General Skills :

• Excellent written and oral communication skills
• Excellent organizational skills and the ability to prioritize multiple tasks projects and assignments
• Exceptional attention to detail and accuracy
• Communication skills and the ability to juggle a range of tasks in a busy environment
• Fluency in Spanish is a plus

Required Competencies :

Required Experience :

Junior IC

Key Skills

Facilities Management,Copy Editing,Cloud Services,Electronics,Interpretation,Accident Investigation

Employment Type : Full-Time

Experience : years

Vacancy : 1