Bilingual Account Coordinator

A company is looking for an Account Coordinator, Collections, Bilingual (English / Spanish).

Key Responsibilities

Engage with customers over the phone regarding past due payments

Utilize multiple software systems to manage customer accounts and document interactions

Negotiate repayment solutions while maintaining adherence to company policies and regulatory requirements

Required Qualifications

1+ year of professional experience in a customer-focused role

Demonstrated negotiation and influence skills

Bilingual fluency in English and Spanish

Tech-savvy with the ability to learn new software quickly

Growth mindset, open to feedback and continuous improvement