Vendor Management Program Manager - IT Supplier Performance

Supplier Performance Manager

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

As the Supplier Performance Manager within the Vendor Management Office (VMO), you will be responsible for driving continuous improvement and accountability across Global IT's strategic supplier base. You will oversee key processes related to supplier segmentation, performance monitoring, engagement, and development. You will collaborate with global teams, internal customers, and our most impactful technology suppliers to ensure performance is measured and managed effectively, aligned with operational, financial, and innovation goals.

Success in this position will be achieved through the implementation and ongoing maintenance of supplier scorecards, coordination of recurring supplier events (monthly stewardship, QBRs, annual summits), and the generation of sustainable value from programmatic governance and partnership activities.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute.

You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives.

Medtronic is committed to fostering a diverse and inclusive culture.

Supports the ongoing management of the strategic partnerships program by collaborating with the vendor management team to establish strategies, structures, and templates.

Ensure consistent processes with the vendor management team and Global IT's top suppliers.

Applies established governance and partnership frameworks to supplier management activities, supporting the creation and maintenance of scorecards, participating in SLA / KPI review forums, and assisting with the implementation of improvement plans based on quantitative and qualitative feedback.

As a part of the VMO supplier scorecard program, builds relationships internally and externally with account teams, technology SMEs, and executive sponsors.

Manages the segmentation of suppliers into tiers, ensuring the process is conducted and reviewed at a regular cadence. Maintains criteria for Global IT's investment level in strategic suppliers and partners.

Coordinates Quarterly Business Reviews (QBRs) and Executive Supplier Reviews (ESRs), maintaining the master calendar, scheduling meetings, and ensuring programmatic stewardship. Supports agenda preparation, attendee management, and meeting prioritization in partnership with key stakeholders.

Works with the vendor management team to maintain relationship ladders and stakeholder maps for our leading technology suppliers.

Supports the execution of our annual Supplier Summit (and related events) by coordinating logistics and assisting with general event planning.

Connects Medtronic's needs with partner capabilities by administering stakeholder conversations, reviewing supplier pitch books, and coordinating innovation opportunities in partnership with VMO strategic leads.

Supports the tracking and execution of identified use cases that leverage new-to-Medtronic supplier capabilities in digital, AI, and automation, resulting in hard-dollar return on investment.

Minimum Qualifications :

• Bachelor's degree
• 5+ years of experience with a bachelor's degree or 3+ years of experience with an advanced degree

Preferred Qualifications :

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD) : $132,800.00 - $199,200.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification / education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week : Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance / reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees : Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below :

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.