Service Manager

Job Description

Job Description

Description : About Us :

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Job Purpose :

The Service Manager oversees the Service Department, including marketing, growth, recruitment, retention, and customer service. They uphold company values through accountability, integrity, and commitment to positive experiences, lifelong learning, innovation, and effective resource management.

Essential Duties and Responsibilities :

Honor Commitments :

• Quality : Set and enforce standards, conduct audits, and foster improvement.
• Customer Satisfaction : Seek feedback, exceed expectations, address concerns, and anticipate needs.
• Follow-Through : Set goals, develop action plans, monitor progress, and hold everyone accountable.
• Leadership : Lead with integrity, communicate openly, empower team members, provide feedback, and treat everyone with respect.

Create Positive Experiences :

Other Duties as Assigned :

The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualifications :

Employee Benefits : Insurance :

Paid Time Off :

Compensation :

Other :

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements :