Training Program Manager- Remote

Job Description

Job Description

Stake Center Locating is an industry leader in underground utility damage prevention. We are evolving our training ecosystem to build strong leaders, elevate field performance, and support consistent execution across the STL footprint. The Training Program Manager will play a vital role in this transformation by optimizing our training programs, driving execution and empowering our workforce in alignment with our department and company strategies and vision.

The Training Program Manager is responsible for the execution and continuous improvement of Stake Center’s enterprise training programs. This role partners with the Senior Director of Training to facilitate leadership development programs and create a culture of continuous coaching and feedback. This role partners closely with Operations, support departments and the curriculum design team, to ensure training supports quality production in the field, meets compliance standards, and empowers our frontline team. The Training Program Manager will lead a team of Field Trainers to deliver effective field onboarding and training to drive consistent standards across regions.

This position blends program development, content organization, training operations, and coaching, with a strong field-forward mindset. The position requires 50% travel.

Workforce Development

• Collaborate on the development, organization, and standardization of all enterprise training content including onboarding, technical locating, safety, quality, leadership, and critical thinking
• Coach and develop Field Trainers to elevate their effectiveness as facilitators, field coaches, and cultural change agents
• Partner with content developers and subject-matter experts to build engaging eLearning, instructor-led training, simulations, and field-based learning
• Ensure all training programs are aligned to common organizational goals including damage prevention, safety performance, retention, quality-production, and leadership
• Evaluate and refresh training content to remain current with industry standards, technology, and regulatory changes
• Use data and feedback loops to continuously improve program effectiveness Operational Partnerships
• Maintain strong partnerships across the organization to ensure training supports field performance and varied initiatives
• Ensure leadership and coaching programs directly reinforce Stake Center’s safety culture, quality-production expectations, and damage prevention initiatives
• Participate in field observations, leadership ride-alongs, and regional reviews to assess program effectiveness and real-time needs
• Champion emotional intelligence, change leadership, and performance coaching throughout the organization
• Support damage prevention and safety initiatives through identifying targeted retraining needs, process improvements, and consistent messaging

Continuous Improvement Efforts

Culture, Change & Communication

Qualifications

Preferred Qualifications

Stake Center Locating is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.