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Trainee - Client Administrator
Trainee - Client AdministratorHolman Automotive Group • Mount Laurel, NJ, US
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Trainee - Client Administrator

Trainee - Client Administrator

Holman Automotive Group • Mount Laurel, NJ, US
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  • [job_card.full_time]
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Trainee - Client Administrator

Holman is currently accepting resumes for the position of Trainee - Client Administrator. Schedule : M-F, in-office hybrid 2 days / week

Principal Purpose of Position :

  • Qualified candidate will receive inquiries from customers (internal and external) / drivers and coordinates with Holman departments to resolve in a timely manner
  • Investigate and provide closed loop resolution to customer problems, logs all inquiries in Holman systems
  • Process fleet database changes, duplicate material requests, and activation / deactivation of fuel card PINs per client parameters
  • Update and audit client profiles while managing all third-party vendor communications
  • Receive inquiries from customers (internal and external) and coordinator resolution efforts with Holman departments
  • Investigate and provide resolution to client issues, log all inquiries and summaries of issue and resolution.
  • Provide regular status updates on open items with clients.
  • Perform all other duties and special projects as assigned

Education and / or Training :

  • Bachelor's degree required or equivalent work experience.
  • Relevant Work Experience :

  • 1-3 years of customer service, account management or retail experience preferred
  • Advanced Microsoft Office skills
  • At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

    At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type) :

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy / Parental leave
  • Paid Military Leave
  • Tuition Reimbursement
  • Artificial Intelligence Statement

    To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

    Equal Opportunity Employment and Accommodations

    Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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    Client Administrator • Mount Laurel, NJ, US

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