Client Success Manager

A company is looking for a Client Success Manager to support clients within the Managed Security Solutions business unit.

Key Responsibilities

Briefing new clients on operational execution and expected outcomes

Conducting technical discussions on operational activities related to cyber threat actor operations

Providing technical and product support for Managed Services and encouraging client renewals

Required Qualifications and Education

Four-year degree in Cyber Security, Computer Science, Information Systems, or a related field

Knowledge of various SIEM tools (e.g., Splunk, LogRhythm, QRadar)

Familiarity with the MITRE Attack Framework

Security+ or equivalent cybersecurity certification

Current knowledge of client success practices, security threats, and network technologies