Global Director, Customer and Industry Value

Senior Director of Customer Strategy & Industry Value

Oracle is seeking a dynamic and forward-thinking Senior Director of Customer Strategy & Industry Value to lead a global team of highly skilled consultants. This role is responsible for shaping and executing strategies that maximize customer value, drive business outcomes, and position Oracle as a strategic partner in targeted industries. The Senior Director will ensure best-in-class delivery of strategic consulting services, foster deep executive-level relationships, and guide the team in articulating Oracle's industry vision and capabilities.

Key Responsibilities :

Provide strategic leadership and direction to a global team of 10+ senior consultants, ensuring performance excellence and professional growth.

Develop and execute customer-centric strategies that align Oracle's products and services with client business objectives and industry trends.

Be accountable for the successful delivery of high-impact industry value engagements, executive workshops, assessments, and strategic initiatives for premier enterprise customers.

Partner with sales, product, and solutions teams to support account planning, opportunity shaping, and value articulation.

Serve as the executive sponsor for key transformation projects, ensuring outcomes align with Oracle's and the customer's priorities.

Maintain deep industry knowledge, regularly analyzing trends, disruptions, regulatory changes, and emerging technologies to inform Oracle and client strategies.

Foster an inclusive, collaborative, and high-performing team culture, providing coaching and mentorship to consultants located in diverse geographies.

Drive continuous improvement and the adoption of best practices, methodologies, and tools within the team.

Represent Oracle at industry events, customer forums, and executive briefings as a recognized thought leader in your field.

Preferred Qualifications :

Bachelor's degree in Business, Technology, or a related field; MBA or equivalent advanced degree strongly preferred.

12+ years of experience in consulting, strategy, enterprise technology, or related roles, with at least 5 years leading global teams.

Demonstrated ability to develop and execute customer and industry strategies with measurable business outcomes.

Proven success managing, coaching and developing highly skilled consultants across multiple regions and cultures.

Deep expertise in cloud, SaaS, digital transformation, or enterprise applications.

Exceptional executive presence, communication, and relationship management skills.

Willingness to travel as business needs require.

Responsibilities :

As part of the Oracle sales team you will direct and manage pre-sales resources throughout the sales cycle. Provides technical / functional leadership to the sales team in the development and implementation of customer applications and customer products. Participates in account planning and strategy development. May publish technical information of specific applications and / or technical articles. Works with management to define new products. Serves as the company liaison on specific technical projects with customers.

Disclaimer :

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

CA : Hiring Range in CAD from : $155,300 to $288,500 per annum.

US : Hiring Range in USD from : $157,000 to $270,800 per annum. May be eligible for equity and compensation deferral. Eligible for commission with an estimated pay mix of 60 / 40 - 65 / 35.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee / Spouse / Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M5

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.