Front Desk Receptionist MedspaWellness

Benefits : 401(k) matching

Employee discounts

Training & development

Wellness resources

Ideal Candidate : a very quick learner who can multitask with exceptional organization, a neat, professional presence, and excellent customer service & verbal communication. We’re a fast-paced, patient-focused Wellness Center seeking a dynamic, self-motivated, and friendly Front Desk Receptionist to join our team. You’ll be the first impression for clients—keeping schedules tight, communication clear, and the front desk running smoothly. What you’ll do Key Responsibilities :

Warmly greet patients and ensure they feel welcome and comfortable

Schedule / manage appointments and waitlists; confirm / reschedule as needed

Handle calls, emails, and inquiries promptly and professionally

Assist with intake forms and treatment / product questions

Share service, promotion, and product information accurately

Keep the front desk & lobby neat, organized, and stocked

Facilitate smooth communication between patients and medical staff

Process payments, update patient records, and protect confidentiality (HIPAA-compliant)

Address patient concerns with patience and empathy; escalate when appropriate

Learn new systems and products quickly; retain key info and SOPs

Support daily operations and contribute to monthly team goals

Required

1+ year in a fast-paced front desk or customer service role (medspa / medical preferred)

Quick learning ability and strong multitasking under pressure

Exceptional verbal and written communication; well-spoken and professional

Outstanding organization, time management, and attention to detail

Neat, polished, and reliable; positive, team-first mindset

Comfortable with scheduling / POS software (or eager to learn)

Flexibility for weekdays, some evenings, and weekends

Preferred

• Experience in medspa / wellness settings
• Familiarity with EMR / EHR, payment reconciliation, and retail add-ons

Benefits : 401(k) matching

Growth opportunities and skill development

Service / product discounts

Positive, supportive team culture