Be a Founding Leader in a New Era of Handcrafted Specialty Beverages – GENERAL
MANAGER Opportunity
Are you a dynamic, visionary leader with a passion for craft beverages,
sustainability, and unforgettable guest experiences? Are you ready to have a once-in-a-career
opportunity to help launch a new specialty beverage brand, Milksha, and
open the first US flagship Milksha store?
At Milksha, we believe specialty beverages should be more than just a
drink—they should be an experience rooted in quality, care, and conscious
sourcing. With a commitment to organic ingredients, sustainable practices, and
exceptional craftsmanship, we're here to redefine what premium milk tea and
other specialty beverages mean in the U.S. market.
We’re
looking for a General Manager who’s excited to be part of something
fresh and meaningful. This is much, much more than a store management role—it’s
a chance to build culture, shape operations, and lead a team from day one!
Why
Join Milksha?
Our
unique promise to talent: Experience JOY
while working with us.
- Purposeful Journeys. Yours start with us.
- Meaningful Connections: Thrive in a supportive, collaborative, and inclusive culture.
- Impactful Brands: Be part of one of the world’s most beloved and iconic brands.
- Big Dreams: Champion joyful experiences as
we pursue global market leadership.
Benefits
That Spark Joy and Support Your Journey:
- Health Benefits
- 401 (k) Match
- Paid Leaves
- Paid Life Insurance
- Employee Discounts
- Beverage Privileges
- Other employee perks
Your Opportunity To Lead & Inspire
This is a full-time, salaried position based
in Westwood Village, Los Angeles, CA. Weekend and evening availability is
required. Competitive pay, benefits, and a chance to lead Milksha’s very first
U.S. store launch.
As General Manager, you will lead the charge in creating an
unforgettable customer experience while driving business success by:
- Leading day-to-day operations and setting the tone for an outstanding
in-store experience. - Building, coaching, developing and inspiring a high-performing team with
shared values around quality and hospitality. - Driving operational excellence, from inventory to labor management to
customer service. - Acting as a brand ambassador and community connector, bringing Milksha’s
values to life. - Collaborating cross-functionally with marketing and other Support Center teams
to execute campaigns and share feedback.
Are you ready to
take the lead?
- At least 3 years of progressive management in food service, QSR, retail,
or consumer goods - Entrepreneurial mindset with strong business and financial acumen to
evaluate store potential and drive profitable growth - High-energy, results-driven, and adaptable, with a willingness to work
flexible hours, including weekends and holidays - Ability
to maintain exceptional standards in beverage quality, service efficiency, and
store cleanliness, ensuring a consistently seamless and enjoyable customer
experience - Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Let’s build something special—together. Apply today!
This
job is for immediate placement.
Applicant
must be authorized to work in the USA.
This
Company is an Equal Opportunity Employer.
About
Milksha:
Milksha,
founded in Tainan, Taiwan, is a global tea brand renowned for its
health-focused beverages making different from natural ingredients and unique
recipes. Drinks are handcrafted and made-to-order to preserve fresh, authentic
flavors. Milksha has expanded to the Philippines, UK, Australia, Hong Kong, and
beyond, with over 500 stores worldwide, dedicated to sharing quality milk, tea
and everything in between with a strong culture and world class customer experience.
Through our focus on natural ingredients and precise tea-brewing techniques, it
demonstrates an unwavering commitment to quality. While honoring our cultural
heritage, Milksha embraces innovation, striving to become the most trusted
world-class tea brand.