Systems Support Engineer

Key Responsibilities :

• Duties may include, but are not limited to :
• Provide inbound first-level support to internal customers
• Follow up with users as needed to complete service requests
• Manage personal ticketing queue in alignment with customer service standards
• Configure and maintain user accounts via Active Directory and Office 365
• Procure and / or support enterprise cell phones
• Support and configure local and network printers
• Provide support for Remote Desktop applications
• Perform PC system builds and installations
• Assist in preparing documentation as requested by IT Management
• Perform other duties as assigned

Preferred Qualifications :

Work Environment and additional information :

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits :

Installed Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide. Our commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio.

EEO Statement

IBP is an equal-opportunity employer