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Contract Specialist
Contract SpecialistCloudflare • San Francisco, CA, US
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Contract Specialist

Contract Specialist

Cloudflare • San Francisco, CA, US
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  • [job_card.full_time]
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Contract Specialist

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Cloudflare's P2P department is housed within the Finance team, but our reach is global, supporting thousands of purchases across our global offices per quarter. We use an integrated platform for purchase-orders and approvals, and a contract management and collaboration tool for negotiated, signed contracts. We interact daily with stakeholders from Finance, Commercial Legal, Privacy, Security, and IT to get critical purchases over the line. The majority of our purchases involve technology and internet infrastructure, so we ensure we are familiar with industry trends and challenges faced by our internal customers. Our team is responsible for setting policies, defining new processes, reviewing & negotiating vendor agreements to ensure that the Procurement function aligns to Cloudflare's long-term strategic vision and goals. We are a small and growing team, presenting lots of opportunity for professional growth and visibility across multiple departments.

Cloudflare's Contracts Specialist will support the end-to-end contracting process including, CLM system management, workflow orchestration & assignment, contract administration, contract execution and liaising with various business units regarding the Procurement process and procedures. This person will be the internal point of contact for key all contracting related activity within the procurement function. They will work closely with the Sr. Specialist and the other Procurement groups.

We are seeking a detail oriented, highly organized Contract Specialist to provide day to day operational and administrative support for our Contract Lifecycle Management (CLM) systems. This role is essential in ensuring accuracy of contract data, smooth execution of contract workflows and timely completion of contract related tasks. The ideal candidate for this role is a proactive problem solver, fearless, approachable, and adaptable. You enjoy contracts, thrive in a fast paced environment, working with data and seeking out metrics to maximize value, and are eager to grow your skills in CLM administration.

Key Responsibilities :

  • Manage day-to-day CLM system tasks, including contract intake triage, routing, and signature coordination.
  • Validate contract metadata, ensuring accuracy and completeness
  • Maintain contract hierarchy and link related agreements in the CLM system. Support data quality processes, including regular audits of metadata and key dates (renewals, obligations, etc.).
  • Coordinate workflows across multiple teams (Sourcing, Legal, Procurement) to ensure timely contract execution.
  • Provide basic CLM tool support to users and escalate complex issues as needed
  • Support the Sr Contract Analyst with quarterly audit and ad-hoc reporting

Qualifications :

  • 12 years of experience in administrative, operations, or contracts-related roles (CLM experience is a plus).
  • Strong attention to detail and accuracy in data entry
  • General knowledge of procurement processes
  • Excellent organizational skills and ability to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite; experience with CLM tools (Ironclad, Zip, Adobesign) preferred.
  • Experience using Excel or system dashboards to track contract volumes and cycle times.
  • Developed critical thinking and proactive problem solving skills, with a willingness to get into the details of complex problems and drive creative solutions
  • Strong communication skills and a collaborative approach to working with cross-functional teams.
  • Eagerness to learn and grow in contract operations and system administration.
  • What Makes Cloudflare Special?

    We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

    Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost.

    Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

    1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

    Sound like something you'd like to be a part of? We'd love to hear from you!

    This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

    Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

    Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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