Administrator, Insurance Claims

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Job Title: Claim Administrator

Location: Onsite, Dallas, Texas

JOB PURPOSE:

The position works closely with the Risk Management team to support the administration and maintenance of the company’s multifamily real estate and commercial property and casualty insurance claims. This role plays a key part in protecting the company’s real estate assets by ensuring timely reporting, accurate documentation, and efficient resolution of all claims impacting the portfolio.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following but is not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Maintain and document real estate property and casualty claim files for multifamily assets.

• Coordinate TPA deliverables related to real estate losses.

• Collect and prepare claim reports and supplemental documentation required to support claim resolutions.

• Manage third-party claim resolution and subrogation/recovery processes for multifamily real estate properties.

• Maintain claim reporting mechanisms for first- and third-party claims across the company's commercial and multifamily real estate portfolio.

• Process and track claim-related invoices and payments in coordination with the accounting and property management teams.

• Coordinate and schedule internal and external team meetings, including adjusters, brokers, and real estate operations personnel.

• Collaborate on risk management strategies to mitigate loss exposure across the company’s real estate holdings.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Include:

• High School Diploma required.

• 2+ years’ experience in commercial and property casualty real estate sector preferred.

• Proficient in Microsoft Word, Excel, Outlook & PowerPoint.

• Excellent organizational and customer service skills.

• Strong verbal and written interpersonal & communications skills.

• Must be able to manage time efficiently and meet deadlines.

PHYSICAL REQUIREMENTS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WHAT WE OFFER:

• Competitive Salaries & Bonuses

• Medical, Dental & Vision Plans

• 401(k) Plan with Employer Matching Contributions

• Paid Personal Time & Holidays

• Flexible Spending Accounts

• Free Long-Term Disability

• Free Life Insurance

• Short Term Disability

• Health Savings Account with Employer Contributions

• Wellness Perks

• FinFit Health Finance Program

• Employee Apartment Discount

• Employee Referral Program

• Employee Recognition & Awards E mployee Assistance Program

• Volunteer & Community Service Opportunities

• Tuition Reimbursement

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Veteran Friendly

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Details

Job Family Operations Support

Pay Type Hourly

Travel Required No