Home health Intake Lead (LVN preferred)

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Job Summary


The Home Health Intake Lead oversees the intake and eligibility process for a home health agency, ensuring timely referral processing, accurate insurance verification, and compliant clinical review. This role works closely with operations and clinical leadership to support efficient admissions and high-quality patient care.


Key Responsibilities


Intake & Eligibility

• Oversee daily intake and eligibility operations.
  
  
• Review and prioritize referrals from hospitals, physicians, and facilities.
  
  
• Verify insurance benefits, eligibility, and authorization requirements.
  
  
• Ensure accurate EMR documentation and timely follow-up to prevent SOC delays.
  
  

Clinical Review & Compliance

• Conduct clinical review to determine appropriateness for home health services.
  
  
• Review orders and documentation for Medicare and payer compliance.
  
  
• Collaborate with RNs and clinical leadership on admissions and care planning.
  
  
• Identify and escalate compliance or eligibility concerns as needed.
  
  

Collaboration & Leadership

• Partner with the Operations Manager to improve intake workflows and efficiency.
  
  
• Coordinate with clinical, billing, and sales teams to ensure smooth admissions.
  
  
• Train, support, and oversee intake staff performance.
  
  

Quality & Reporting

• Monitor intake metrics, referral conversion, authorizations, and SOC timelines.
  
  
• Support audits, reporting, and process improvement initiatives.
  
  
• Maintain high standards of customer service with referral sources and families.
  
  

Qualifications


Required

• 2–3 years of home health experience (intake, admissions, or clinical review).
  
  
• Knowledge of Medicare home health guidelines and payer requirements.
  
  
• Experience with EMR systems and insurance verification.
  
  
• Strong organizational and communication skills.
  
  

Preferred

• Active Texas LVN license.
  
  
• Prior intake leadership or supervisory experience.
  
  
• Medicare Advantage and commercial payer authorization knowledge.