Background Investigations Program Coordinator

Job Description

Job Description

Benefits :

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Background Investigations Program Coordinator

Status : Conditional Pending Contract Award

Classification : Program Support / Administrative

Role Overview

The Background Investigations Program Coordinator provides administrative and operational support to ensure timely, compliant, and well-documented delivery of investigative services under the City of Oakland contract.

Key Responsibilities

• Track investigation assignments, progress, and deadlines
• Prepare required bi-weekly status reports for the City
• Coordinate scheduling of candidate interviews and review meetings
• Manage secure intake, organization, and storage of investigative documentation
• Support compliance with City data ownership and confidentiality requirements
• Assist with audit readiness and record retention
• Serve as administrative liaison between investigative staff and City contacts

Required Qualifications

• Experience in program coordination, compliance support, or administrative operations
• Strong organizational, tracking, and reporting skills
• Familiarity with handling sensitive or confidential information
• Ability to support high-volume workflows in regulated environments
• Proficiency with case management or tracking systems preferred

Candidates must submit proof of current California POST Background Investigator certification to fallon@ekentech.com as part of the application process. Applications without valid POST certification will not be considered.

Flexible work from home options available.