Talent.com
Air Export Lead Agent
Air Export Lead AgentMassachusetts Staffing • Peabody, MA, US
Air Export Lead Agent

Air Export Lead Agent

Massachusetts Staffing • Peabody, MA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Expeditors International Logistics Job Post

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Scope Of Position

Assist manager and supervisor with all aspects of the Air Export Department, while ensuring the proper and timely movement of freight, while providing exceptional customer service.

Major Duties And Responsibilities

Operations

  • Ensure smooth and timely freight process flow
  • Prepare various documents for international transportation
  • Coordinate and negotiate rates with our contracted vendors in procuring space and services
  • Ensure accurate and timely client and vendors billing
  • Ensure accurate and timely data entry into our operating system
  • Interact with customers in arranging their international export shipments, meeting customer service standards
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers standard operating procedures are followed as per the DLSOP
  • Work with the team on meeting KPI standards, as per the company's procedures
  • Monitor shipment reports to ensure total customer satisfaction

Overseas Communications

  • Support the supervisor in the following areas :
  • Daily review Stat 1 and operational reports and work with team on updating event codes
  • Audit files and work with the team on meeting operating process standards
  • Build and maintain strong relationships with vendors (airlines, trucking companies, and others) and customers
  • Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed

    • Finances

  • Proactively work to maintain and monitor accounts payment within 30 days
  • Ensure company credit procedures are followed and utilized effectively
  • Accurate and timely billing of vendors and resolve accounting issues
  • Monitor accounts payable to vendors (airlines, truckers etc.) utilizing BNP report
  • Monitor intercompany accounting discrepancies via AJAX report

    • Sales / Retention

  • Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer
  • Participate in the transition of new business / updates to existing business
  • Assist in retention calls and complete customer reviews with your regular customers to document in the CRS

    • People

  • Identify with manager / supervisor, develop, and mentor your No. 2
  • Support the supervisor where needed
  • Allocate workloads within team to ensure smooth operations during peak activity or staff absence
  • Be a guide for the team - mentor agents
  • Ensure team meets company standards of 52 hours training per year per employee
  • Follow-up new hires training as per the company requirement standards
  • Periodically communicate department goals and expectations with team to ensure buy-in and accountability

    • Systems

  • Promote productivity tools (e.g. using edoc and edoc treeview, export database, process management)
  • Be open to implementing new system changes and enhancements with your team
  • Be involved and suggest system / process improvements
  • Set the tone of this environment within your team

    • Culture

  • Proactively promote the company's 10 cultural attributes : Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
  • 3+ years of industry specific qualification (country specific)
  • Good market and product knowledge
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Hazardous Materials certification (preferred)
  • Fluent in English

    • Reporting Structure

  • Air Export Supervisor and Manager

    • Expeditors Offers Excellent Benefits :

  • Paid Vacation, Holiday, Sick Time
  • Health Plan : Medical + Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
  • Base Pay Range : $26 - $35 per hour, based on experience
    • [job_alerts.create_a_job]

    Air Export Agent • Peabody, MA, US

    [internal_linking.related_jobs]
    Air Import or Export Coordinator

    Air Import or Export Coordinator

    FreightTAS LLC • Boston, MA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Air Import or Export Coordinator.Salary - $50k to $65k base depending on experience.Excellent benefits, 401k, medical.Cargowise advantageous or similar software. Must have a minimum of 2 years of cu...[show_more]
    [last_updated.last_updated_30]
    British Airways Cargo Agent

    British Airways Cargo Agent

    TradeJobsWorkforce • 02474 Arlington, MA, US
    [job_card.full_time]
    We’re looking for a British Airways Cargo Agent to process and track air freight shipments.Interact with customers and colleagues in a professional manner. Ensure all safety and quality standards ar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Import Export Compliance Coordinator

    Import Export Compliance Coordinator

    Connexion Systems and Engineering, Inc. • Beverly, MA, US
    [job_card.full_time]
    The Compliance Coordinator will be responsible for assisting the company's compliance specialist with all import and export classifications, with a focus on Harmonized Tariff Schedule (HTS) codes, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Global Travel and Expense Lead

    Global Travel and Expense Lead

    VirtualVocations • Dorchester, Massachusetts, United States
    [job_card.full_time]
    A company is looking for a Global Travel and Expense Lead to oversee and optimize its global travel and expense program.Key Responsibilities Lead the global travel and expense program, ensuring c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Ramp Agent - BOS Airport

    Ramp Agent - BOS Airport

    Massachusetts Staffing • East Boston, MA, US
    [job_card.part_time]
    LIFTING BAGS, GUIDING PLANES, LAUNCHING JOURNEYS - NOW HIRING RAMP AGENTS! The Ramp Agent is responsible for safely loading and unloading baggage, cargo, and mail, guiding aircraft to and from gate...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Airline Lounge GM : Guest Experience & Ops Leader

    Airline Lounge GM : Guest Experience & Ops Leader

    Sodexo • Boston, MA, United States
    [job_card.full_time]
    A leading food service provider is seeking a General Manager for the United Airlines Lounge at Logan International Airport in Boston, MA. The role involves managing daily operations, leading staff, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager, Contracts - Medium Range Air Defense (Onsite)

    Senior Manager, Contracts - Medium Range Air Defense (Onsite)

    Raytheon • Andover, MA, US
    [job_card.full_time]
    At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 1...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Geek Squad Agent (Retail Store)

    Geek Squad Agent (Retail Store)

    Best Buy • Exeter, NH, US
    [job_card.part_time]
    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store.We&rsquo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Executive (Northeast U.S.) - Cell & Gene Therapies

    Account Executive (Northeast U.S.) - Cell & Gene Therapies

    Fresenius Kabi USA, LLC • North Andover, MA, United States
    [job_card.full_time]
    The Account Executive, Cell & Gene Therapies (CGT), is responsible for driving strategic sales growth and market penetration of Fresenius Kabi's CGT technologies across the U.This role builds and m...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection

    Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection

    U.S. Customs and Border Protections • Haverhill, MA, US
    [job_card.full_time]
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly traine...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Financial Customer Associate - Bilingual- Merrimack

    Financial Customer Associate - Bilingual- Merrimack

    Fidelity Investments • Fremont, NH, US
    [job_card.full_time]
    Do you genuinely enjoy making a difference in the lives of others? If you answered “.Bilingual Financial Customer Associates (FCA) in our Merrimack site. We have multiple Spanish teams that pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Private Aviation Specialist

    Senior Private Aviation Specialist

    VirtualVocations • Dorchester, Massachusetts, United States
    [job_card.full_time]
    A company is looking for a Senior Private Aviation Specialist (West Coast).Key Responsibilities Receive trip requests and propose suitable aircraft, collaborating with suppliers Manage the entir...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote BVLOS Pilot : Complex Airspace Operations

    Remote BVLOS Pilot : Complex Airspace Operations

    Skyports Drone Services • Boston, MA, United States
    [filters.remote]
    [job_card.full_time]
    A leading drone services provider in the United States is seeking a Remote Pilot to conduct BVLOS operations in congested areas. The ideal candidate will have FAA Part 107 certification and proven B...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Licensed Agents - We Have Leads.

    Licensed Agents - We Have Leads.

    Symmetry Financial Group - The Winifred Brown Agency • Boston, MA, US
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    ABOUT THIS OPPORTUNITY Our award-winning agency is looking to work with top level, self-motivated people who are eager to WIN BIG in this journey called life! We are seeking to work with visi...[show_more]
    [last_updated.last_updated_30]
    Team Leader

    Team Leader

    Tractor Supply Company • Brentwood, NH, US
    [job_card.full_time] +1
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Air Export Coordinator

    Air Export Coordinator

    FreightTAS LLC • Boston, MA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Air Import or Export Coordinator.Salary - $50k to $65k base depending on experience.Excellent benefits, 401k, medical.Cargowise advantageous or similar software. Must have a minimum of 2 years of cu...[show_more]
    [last_updated.last_updated_30]
    Rental Sales Agent - FT

    Rental Sales Agent - FT

    Avis Budget Group • East Boston, MA, US
    [job_card.full_time] +1
    Job Opportunity At Boston Logan International Airport.Unlimited Commission - Average FT Earnings is $74,320 / year Shift Premium may Apply. Immediately hiring! We are now seeking passionate, energetic...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Airport Concessions Strategy & Portfolio Lead

    Airport Concessions Strategy & Portfolio Lead

    Massachusetts Port Authority • Boston, MA, United States
    [job_card.full_time]
    A government authority in transportation is seeking a Concessions & Leasing Portfolio Manager to oversee airport concession development and compliance. The ideal candidate will have a Bachelor's deg...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]