Position Overview
We're looking for a proactive and detail-oriented Tax Production Supervisor to support and oversee the daily operations of our on-site Tax Production Team in delivering high-quality client services. This role is ideal for someone with strong organizational skills, a collaborative mindset, and experience in professional services environments.
The Tax Production Supervisor coordinates the support and delivery of audit and tax client services, oversees workflow, assigns tasks, and provides day-to-day guidance to Tax Production team members. This individual helps train staff, supports consistent processes, and promotes a positive team environment. The Supervisor is a quick learner and tech-savvy, with the ability to prioritize tasks under strict deadlines, maintain accuracy, and communicate effectively.
Essential Functions
Management of Client Deliverables
- Supports the annual engagement letter and tax organizer process
- Coordinates tax season preparation, including researching new procedures
- Facilitates collation and delivery of tax returns
- Oversees final production of client financial statements and other documents
- Coordinates workflow for Production team; assigns tasks to tax production staff including typing, assembly, copying, scanning and general tasks
- Monitors document tracking system for timely delivery of client deliverables
- Communicates deadlines and workload concerns to the Tax Principal to ensure timely completion of work
- E-files Tax Returns; follows up to resolve rejection issues; distributes pending E-file reports
- E-files forms W3 / W2 and 1096 / 1099 and maintains related documentation
- E-files payroll forms VA-6, 1099s and W-2s to state
Management of Production Team and Workload
Assists production staff with questions; reviews work for accuracyMaintains list of summer projects to ensure year-round tasks for production staffProvides ongoing training and updates to Production team membersRuns reports from various programs to track task statusGenerates tax return reports for rollover and organizers; distributes to partnersOrders IRS and Accountability payroll formsReconciles Guernsey invoices and submits to ControllerAssists with the interview process by reviewing resumes and participating in interviews as neededApproves PTO requests while ensuring proper coverageSupervisory Responsibilities
Supervises and supports Production Assistant(s)Provides training, guidance, and feedbackIdentifies training opportunities for staff and recommends development needsSupports corrective action processes in coordination with HR and management (does not execute independently)Reports to the Tax Production Manager, and partners to streamline any long-term department improvementsMinimum Requirements
CPA firm production experience strongly preferred3-5 years of related experience in a CPA firm or professional services environmentExperience supervising staff or leading workflow requiredHigh school diploma required; Associate's or Bachelor's degree in Business Administration or related field preferredOther Skills / Abilities
High proficiency with MS Office Programs including Outlook, Word, Excel. PDF and PDF toolsExcellent proofreading, grammar, organizational skills, and attention to detailAbility to manage multiple tasks, prioritize and adjust priorities as necessary to meet deadlinesAdept at protecting confidential and proprietary informationStrong interpersonal skills and organization skillsFriendly team player who is helpful, respectful, outgoing, and positivePhysical Requirements
Prolonged periods of sitting at a desk and working on a computer.Occasional lifting of boxes and / or paperwork up to 25 pounds.