Business Support Specialist II, Trust

Business Support Specialist Ii

Here at Edward Jones, the client is our single focus and our relationships with them are the measure of everything we do. The Service and Operations divisions are at the center of it all. We support our clients, branch teams, and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection, and managing their investment distributions. Protect their investments by mitigating risk and innovate new ways of working. Using insights to create solutions for the future - in the here and now.

Job Overview

Position Schedule : Full-Time

Team Overview : Trust Operations is seeking a Business Support Specialist II to lead initiatives that drive innovation, automation, and process improvements across the department. This role will collaborate closely with the Trust Company to enhance client experience.

What You'll Do :

• Lead and execute business initiatives that drive process improvements and operational excellence within the department.
• Champion automation and transformation to streamline operations and reduce risk by assessing current workflows, identifying gaps, and implementing innovative solutions.
• Collaborate cross-functionally to deliver successful outcomes on projects.
• Broaden and deepen Subject Matter Expertise to serve as department resource for various operations functions.
• Business Continuity Planning Lead - implement process and coordinate with department to complete applicable requirements.
• Department representation on broader Trust Company initiatives.
• Share Knowledge to help develop other associates.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts : health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program.

Hiring Minimum : $72700

Hiring Maximum : $119800

Skills / Requirements

What You'll Need :

What Could Set You Apart :

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose : We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.