Your potential has a place here with TTEC’s award-winning employment experience. As a Director of AI Software Development working Hybrid in Denver, CO, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
During a Typical Day You’ll :
During a Typical Day You’ll :
- Define and execute the AI software development strategy aligned with TTEC's business objectives and customer experience vision
- Build, mentor, and scale high-performing engineering teams focused on AI agent development and GenAI applications
- Establish technical standards, best practices, and architectural frameworks for AI / ML application development
- Drive innovation roadmap for AI-powered solutions including intelligent agents, conversational AI, and automation platforms
- Partner with business leaders to identify AI opportunities that deliver measurable business value
- Manage portfolio prioritization, resource allocation, and delivery timelines
- Lead architecture and design reviews for complex AI systems
- Contribute code and provide technical guidance
- Design and architect enterprise-grade AI agent frameworks and GenAI platforms
- Establish DevSecOps practices and CI / CD pipelines
- Ensure adherence to software engineering best practices and compliance
- Champion agile methodologies and continuous improvement
- Establish metrics and KPIs to measure development velocity and impact
- Foster a culture of experimentation and rapid iteration
- Ensure robust monitoring and operational excellence for production AI systems
What You Bring to the Role :
Advanced degree in Computer Science, Engineering, or related field10+ years of software development experience with senior technical leadership5+ years of hands-on AI / ML development, including 2+ years in GenAI and LLMsExpertise in AI agent development and autonomous decision-makingProficiency in Python and at least two of : Golang, .NET / C#, JavaExperience with GenAI platforms (OpenAI, Claude, Gemini, etc.)Knowledge of ML / AI frameworks (LangChain, LlamaIndex, RAG architectures)Cloud experience (AWS, Azure, GCP) and containerization (Docker, Kubernetes)Familiarity with development tools (Jira, GitHub, CI / CD, agile platforms)Proven ability to build and scale engineering teamsStrong business acumen and stakeholder managementExperience managing technical budgets and resource planningWhat You Can Expect :
An annual incentive programMedical, dental, and visionTax-advantaged health care accountsFinancial and income protection benefitsPaid time off (PTO) and wellness time offTuition reimbursement and access to thousands of free online coursesVisit for more information.
The anticipated range is $170,000-180,000 USD. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and / or skill levels.