Field Coordinator

Field Coordinator

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place it's the center of health, care coordination, and Meaningful Moments that transform lives.

We're seeking a Field Coordinator who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

Our Benefits:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities:

• Conduct daily visits to clients' homes, as required.
• Answer incoming phone calls and redirect calls, as needed.
• Greet and assist guests, as needed.
• Enter and submit documentation records of home visits.
• Assist the Branch Manager with any other administrative/clerical duties.
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Qualifications:

• Strong communication skills, oral and written.
• Excellent interpersonal skills.
• Proficient computer skills.
• HOST Trained.

Education and Experience:

• High School Diploma or GED required.
• One (1) to two (2) years of customer service experience required.
• Access to an insured and reliable vehicle.
• Active and current auto insurance.

Physical Requirements:

• Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
• Ability to communicate effectively and clearly with others to exchange information.

Travel Requirements:

• Regular travel on a daily or weekly basis required, even in inclement weather

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Job Profile Summary:

The Field Coordinator provides clerical and customer service support to a branch location. The Coordinator is also responsible for making visits to client homes to ensure the delivery of quality care services from Help at Home. The Field Coordinator provides administrative support to their branch by managing phone calls and completing any other clerical tasks.