Claims Processor

A company is looking for a Claims Processor to support policy and claims processing in a collaborative environment.

Key Responsibilities

Process policy transactions including new binds, renewals, cancellations, and agent copy requests within required turnaround times

Maintain production and quality standards, ensuring accuracy and compliance with service level agreements

Communicate effectively with brokers, agencies, customers, and internal teams to clarify inquiries and confirm policy details

Qualifications

Previous experience in a call center or strong customer service environment

Administrative background supporting external clients; comfortable handling phone interactions

Proficiency in Microsoft Excel and Microsoft Office applications

Bachelor's degree preferred, or equivalent professional experience