Talent.com
Team Member
Team MemberResham Inc • South San Francisco, CA, US
Team Member

Team Member

Resham Inc • South San Francisco, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Team Member

POSITION SUMMARY : Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20 / 20 guest expectations.

Guest Expectations

Well-Trained

  • (Hassle Free) Always says “YES” to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
  • Is very knowledgeable and answers guest questions quickly and accurately
  • Is well prepared and remains calm and productive during busy times; does not look rushed.

Neat and Well -Groomed

  • (Clean) Follows JIB uniform and grooming standards.
  • Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and / or hairnet, and uniform is clean and unwrinkled.

    • Friendly

  • (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
  • Makes guests feel welcome and special by being ready, smiling, and connecting.
  • Follows the JIB Hospitality Model on how to treat guests.

    • Well-Staffed

  • (Clean) Maintains restaurant cleanliness (interior / exterior).
  • Is ready and prepared to serve guests as they arrive.
  • Is organized and responsible.
  • Asks for help, when necessary, to meet guests’ needs.
  • Is a good team player and assists co-workers when able.
  • Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.

    • Food Tastes Great

  • (Food Quality) Makes sure the food looks and tastes great and is high quality.
  • Cares about food presentation; takes the extra time if needed.
  • Ensures taste, appearance, and temperature standards are met for all products.

    • Consistent and Quick Service

  • (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
  • Offers consistent, quick service and is always ready and prepared.

    • Order Accuracy

  • (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards.
  • Always provides the appropriate number of condiments, napkins, and utensils.
  • Repeats the order to guests by looking in the bag / basket as they hand them their food.
  • Follows bagging standards to ensure quality and accuracy.

    • Food Safety

  • (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
  • Follows all hand washing and glove procedures.

    • It's All About

    Brand Ambassador

  • Has passion for the business and pride in Jack in the Box.
  • Inspires team members to embrace the brand.
  • Is proud to represent Jack in the Box.

    • Focus on the Guest

  • Treats guests with care and respect.
  • Is passionate about serving the guest.
  • Has a happy, friendly personality that is engaging to both the guest and other employees.
  • Reads the guest and anticipates their needs. Pays attention to guests’ verbal and non-verbal communications and addresses them proactively.
  • Handles guest complaints – says “Yes” to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority.

    • Team Skills

  • Treats fellow team members with care and respect.
  • Is a good team player.
  • Has a positive can-do attitude.
  • Is dependable and reliable.
  • Is willing to help others.
  • Keeps calm and does not show signs of stress.
  • Is open and willing to work with people of all backgrounds.

    • Commitment

  • Thrives in a fast-paced, high energy, team environment.
  • Performs professionally during difficult situations and / or high volume times.
  • Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
  • Takes corrective action to resolve issues that could jeopardize food safety or food quality.
  • Is flexible and changes direction based on the needs of the business.
  • Works with a sense of urgency.
  • Knows the products and menu.
  • Follows Jack in the Box policies and standards.

    • Front of Restaurant

    Includes, but not limited to duties, described below. Performs other duties as assigned or directed.

    Guest Service(Dine In / Drive-Thru)

  • Immediately acknowledges and welcomes guests.
  • Takes and clarifies orders, assists guests with menu selection as appropriate.
  • Enters order in POS system, collects money, and makes change.
  • Always thanks guest upon completion of order taking.
  • Assembles order, works with backup position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
  • Maintains cleanliness and stocking of work area.

    • Interior

  • Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
  • Cleans and stocks restrooms.
  • Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
  • Cleans miscellaneous interior items (. wipes down menu boards, order counter, . Visually checks and inspects all areas for cleanliness.

    • Exterior

  • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
  • Empties trash cans, and cleans miscellaneous exterior items (. – drive-thru menu board).
  • Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.

    • Back of Restaurant

    Includes, but not limited to, duties described below. Performs other duties as assigned or directed.

    Grill

  • Reads grill video monitor to prepare ordered products.
  • Prepares menu products according to procedure, including : warms / toasts / grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
  • Discards ingredients / products that have expired or don’t meet quality standards.
  • Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.

    • Assembly

  • Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
  • Discards ingredients / products that have expired or don’t meet quality standards.

    • Prep

  • Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
  • Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
  • Visually checks and inspects all ingredients for freshness.
  • Measures, assembles, and prepares ingredients for various products according to product mix information.

    • Fryer

  • Reads fryer video monitor prepare ordered products.
  • Prepares fryer products, including : places product in appropriate rack / basket and places in correct fryer, operates timers, removes / drains product when timer sounds, codes product, places product in appropriate container and / or holding bin.
  • Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.

    • Interior

  • Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
  • Washes and sanitizes dishes and utensils by hand or using dishwasher.
  • Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
  • Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
  • Cleans miscellaneous interior items (. wipes down menu boards, order counter, . Visually checks and inspects all areas for cleanliness.

    • Exterior

  • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
  • Empties trash cans, and cleans miscellaneous exterior items (. – drive-thru menu board).
  • Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.

    • Receiving & Storage

  • Receives and stores products on delivery following established procedures.

    • QUALIFICATIONS :

    Experience – Guest service or food cook / preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.

    Knowledge / Skills / Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.

    Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests’ orders, operate a cash register, and read video monitors.

    REASONABLE ACCOMMODATION : Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

    Pay rate ranges from $20.00 - $20.50 depending on experience.

    [job_alerts.create_a_job]

    Team Member • South San Francisco, CA, US

    [internal_linking.related_jobs]
    Team Member

    Team Member

    Quick Quack Car Wash • Millbrae, CA, United States
    [job_card.full_time]
    Essential Duties and Responsibilities : .Greets customers as they enter the location.Maintains awareness of services provided by Quick Quack Car Wash. Explains services provided by Quick Quack Car Was...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    KFC Team Member 2150 Redwood Street, Vallejo, CA

    KFC Team Member 2150 Redwood Street, Vallejo, CA

    KFC Sacramento • Vallejo, CA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Are you the happiest when you are helping others?.Do others count on you because you are dependable and always show up to work?. Are you competitive? Do you love to win?.Do you work harder than anyo...[show_more]
    [last_updated.last_updated_30]
    Remote Team Member

    Remote Team Member

    American Income Life AO • San Francisco, CA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    July 2024 marked a monumental milestone for AO, as we shattered records for the biggest weekly, monthly, and quarterly achievements in the history of our company. Now, as we continue this incredible...[show_more]
    [last_updated.last_updated_30]
    Kitchen Team (P1-1352095-0)

    Kitchen Team (P1-1352095-0)

    Panda Restaurant Group • Pacifica, CA, United States
    [job_card.full_time]
    Join us as a Kitchen Team Associate.We're looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests. Thrive in a safe and support...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Team Member

    Team Member

    Wendy's • Redwood City, CA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    You are the face of Wendy's! You are the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them.You have the most ...[show_more]
    [last_updated.last_updated_30]
    Operations Associate - Founding Team Member

    Operations Associate - Founding Team Member

    Pear VC • San Francisco, CA, US
    [job_card.full_time]
    We're looking for an Operations Associate to join the founding team at Known and help execute the most exciting consumer launch of 2025. You'll work closely with our Head of Operations - driving GTM...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front of House Team Member

    Front of House Team Member

    Chick-fil-A • Redwood City, CA, United States
    [job_card.full_time] +1
    Are you passionate about serving others and creating a positive dining experience? Do you thrive in a friendly and welcoming environment? At Chick-fil-A, the Team Member role is more than just a j...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Team Member - Earn Up to $37 / hr

    Team Member - Earn Up to $37 / hr

    TradeJobsWorkforce • 94706 Albany, CA, US
    [job_card.full_time] +1
    We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane hours, no crazy demands; just great food, great people and a great...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    American Income Life AO • San Francisco, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    March 2023 marked a monumental milestone for AO, as we shattered records for the biggest weekly, monthly, and quarterly achievements in the history of our company. Now, as we continue this incredibl...[show_more]
    [last_updated.last_updated_30]
    Seasonal Part Time Team Member

    Seasonal Part Time Team Member

    Michaels • Redwood City, CA, US
    [job_card.part_time]
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Service Team Member

    Seasonal Service Team Member

    Michaels • Emeryville, CA, US
    [job_card.full_time] +1
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Jack in the Box, Inc. • San Pablo, CA, United States
    [job_card.part_time]
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc.The in...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    KFC A&W TEAM MEMBER 230

    KFC A&W TEAM MEMBER 230

    KFC • Millbrae, CA, United States
    [job_card.full_time]
    Team Member \n\nAre you the happiest when you are helping others?\nDo others count on you because you are dependable and always show up to work?\nAre you competitive? Do you love to win?\nDo you wo...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Crew Team Member

    Crew Team Member

    McDonald's • Millbrae, CA, United States
    [job_card.full_time] +1
    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, f...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    KFC A&W TEAM MEMBER 174

    KFC A&W TEAM MEMBER 174

    KFC • Richmond, CA, United States
    [job_card.full_time]
    KFC Team Member\n\nAre you the happiest when are you helping others?\nDo others count on you because you are dependent and always show up to work?\nAre you competitive? Do you love to win?\nDo you ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Crew Member

    Crew Member

    Papa Murphy's Holdings, Inc. • Pinole, CA, United States
    [job_card.full_time]
    Crew Member : "You are applying for work with T&B Pizza Inc, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc. If hired, the franchisee will be your only employer.Franchisees are ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Store Production Team Member

    Store Production Team Member

    Savers / Value Village • Redwood City, CA, US
    [job_card.full_time] +1
    Job Title : Store Production Team Member.Pay Range : Our starting pay ranges from $18.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft. Clothing Sorter / Hanger, Ha...[show_more]
    [last_updated.last_updated_30]
    Retail Team Member

    Retail Team Member

    Panera • Vallejo, CA, US
    [job_card.full_time]
    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes.Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to...[show_more]
    [last_updated.last_updated_30]