Network and Security Administrator

Position Information Job Title Network and Security Administrator Job Description The Network and Security Administrator will be responsible for the installation, documentation, troubleshooting, data security, and management of network infrastructure, including but not limited to firewalls, routers, and switches. The Administrator will also implement, maintain, and troubleshoot wired and wireless networks of various designations, including LANs, WANs, and remote site-to-site connectivity. The person will also perform day-to-day administration of wired and wireless network infrastructure and connectivity across campuses and remote sites.This is a 12-month position within the Information Technology Division reporting to the Director of Endpoint Services and ERP. Full Time or Part Time Full Time Essential Duties Summary Duties and responsibilities :

• Coordinate and administer the deployment of network-based hardware, software, services, and projects.
• Perform the installation, maintenance, and upgrades of network-related servers and network infrastructure. Responsible for the security of all WCC endpoints, including but not limited to network devices, servers, Microsoft 365 environment, AWS environment, firewalls, and remote network management software.
• Ensure network and supporting technologies are backed up, that a disaster recovery plan is functional and tested, and maintain a business continuity plan for network systems.
• Ensure that WCC meets the requirements stated in the NCIIPS security standards manual.
• Serve as the primary liaison to the security operations center (SOC).
• Inform the IT team of new technologies and serve as an expert resource in the subject area of networking and security technologies.
• Maintain knowledge of computers and computer repair to assist college personnel with problems associated with college computer hardware and software, ensuring compatibility with the college network and security requirements.
• Monitor, document, and close help desk tickets to resolve network issues reported by users.
• Administer the KnowBe4 security training platform and maintain required training documentation.
• Maintain accurate and organized records to comply with audits and the Vice President of Information Technology and Operations / CIO needs.
• Serve as an ambassador for the Information Technology department to all divisions of the college.
• Deliver positive, high-quality internal and external customer service and team interactions.
• Maintain adequate communications with the Director of Endpoint Services and ERP and inform them of any problems or issues relating to assigned duties.
• Attend professional development and conferences as necessary to remain current and as determined by the Director of Endpoint Services and ERP.

Other related duties as required by the supervisor.

Required Qualifications

Candidate must be professional and able to demonstrate innovation and initiative.

Preferred Qualifications Preferred Skills / Experience :

Physical Demands The Network & Security Administrator typically works in an office setting within the IT department. The role may also involve occasional visits to server rooms, data centers, or other technical facilities, which may have controlled environments (e.g., cooler temperatures, limited lighting). The position may require occasional lifting of equipment (up to 25 lbs), crawling under desks, or accessing server racks. Extended periods of sitting and computer use are typical. Due to the sensitive nature of the role, strict adherence to data protection, confidentiality, and cybersecurity protocols is required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. The physical and mental demands described as follows are representative of those that must be met by an employee in performing the essential functions of this job :

Essential functions : Positions require lifting, manual dexterity, ability to communicate, ability to sit and / or stand for long periods, ability to move between classrooms, buildings, and campuses, ability to express or exchange ideas, and good eye / hand dexterity. Visual acuity to read and interpret data on computer screens and printed materials

Medium Work :

Mental Application : Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability, and creative problem-solving skills. Must manage multiple tasks and priorities while responding quickly to cybersecurity threats or network disruptions.

Reasoning Ability : Ability to define problems, collect data, establish facts, and draw valid conclusions. Requires strong attention to detail, accuracy, and problem-solving in high-pressure situations. Salary Grade Salary Salary Range : $45,000 to $55,000 based on education and experience Posting Detail Information Posting Number 10479P Open Date 11 / 04 / 2025 Close Date 11 / 28 / 2025 Open Until Filled No Desired Start Date 01 / 05 / 2026 Review Start Date 12 / 02 / 2024 Special Instructions to Applicants Applicants must complete the Wilkes Community College online application process which includes a cover letter, a resume, four professional references, and unofficial college transcripts (if hired, official college transcripts will be required). Applicant must be able to successfully pass a background check.

Note : It is important that you check the email that you listed on your applications. Updates for this position will be sent through email.