PMA Audit Specialist

Parts Management Agreement Auditor

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

The Parts Management Agreement (PMA) Auditor is a traveling consultant who works with a client to help audit their onsite inventory and work with them to fill any risk gaps that are identified. You will travel in a company provided vehicle 95% of the time across 4 States- SC, NC, Georgia & Virginia. Also you will support our additional portfolio of services and capabilities centered on reliability and supply chain management. The focus of this position is to maintain accuracy, reduce customer risk and identify opportunities to help grow our support at existing sites. The PMA auditor is a key member of our customer support team and interfaces with sales, services management, product groups, and authorized distributors. You will report to the Contracts Delivery Manager and may work remotely from SC, NC, GA, or VA.

Your Responsibilities :

• Perform and report back on inventory audits performed at Canadian customers and distributor locations.
• Perform reporting and data analysis by gathering product data from customer ERP systems and Rockwell Automation tracking software.
• Create program metric reports using Rockwell Automation software and other tools that meet customer requirements.
• Make recommendations for inventory levels based on customer's installed base, critical parts, long parts delivery, failure trends, repair history trends, pricing considerations and obsolescence management.
• Ability to make recommendations based on pre-established processes to improve customer delivery and part availability.
• Responsible for communication between the customer, Rockwell Automation sales and distributors and Rockwell Automation Product Management to ensure that required information is provided timely and accurately.

The Essentials - You will have :

The Preferred - You Might Also Have :

What We Offer :

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.