Public Benefits Specialist Entry

Initial Posting Date :

01 / 13 / 2026

Application Deadline :

01 / 21 / 2026

Agency :

Department of Human Services

Salary Range : $3705 - $4833

Position Type : Employee

Position Title :

Public Benefits Specialist Entry

Job Description :

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Starand our vision for a positive RiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial / ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.

Note : Effective Feb. 1 2026 the compensation plan for this position will be increased to reflect a Cost-of-Living Adjustment (COLA)of 2.5%.The salary listed in this posting does not reflect the COLA.

Are you fluent in English and Spanish Our diverse communities benefit from bilingual support. While not a requirement preference will be given to candidates who possess this valuable skill.

Opportunity awaits!

Love helping people and keeping things organized Join a team that values your attention to detail and your heart for service! Apply today for this Public Benefits Specialist Entry and be the connection that helps our communities access vital services.

Summary of Duties

As a Public Benefits Specialist Entry you will :

Manage vouchers plans and job records for Home Care Workers.

Explain policies solve problems and make sure payments are on time by talking with clients providers and the Central Office.

Teach Home Care Workers and consumers how to use Provider Time Capture (PTC) and keep records up to date.

Handle financial tasks like issuing and balancing payment documents EBT cards and vouchers.

Greet visitors check in clients set up appointments and keep the office running smoothly.

Keep records upload files handle applications and manage inventory.

Support case managers maintain professional relationships and take part in training and development activities.

Minimum Qualifications

A valid drivers license and acceptable driving record are required for this position.

Two years of general clerical experience that includes keyboarding word processing or other experience generating documents. Or

An associate degree in any field. Or

An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with :

Experience providing thoughtful empathetic and solution-focused support to individuals.

Experience recognizing analyzing and creatively solving various problems.

Experience applying organizational policies and processes to complete tasks.

Experience clearly explaining information in speech and in writing to diverse people.

Experience making independent decisions and offering fair and equitable support and guidance to others.

Preference will be given to candidates that are bilingual in Spanish and English.

Working Conditions

The work schedule is Monday to Friday 8 am to 5 pm PT .

Work will take place in offices participants homes and various community sites.

Occasional travel is required for attending meetings or trainings providing other offices reception support and delivering items to consumers as needed.

You may interact with individuals experiencing trauma or emotional distress. There may be times when individuals have difficulties with managing their emotional responses.

You may meet situations requiring quick decision-making to ensure your safety or the safety of others.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered are included in your application materials. Note : Your resume and cover letter may be uploaded in the Resume / CV field on the online application. You can attach multiple files in this area at once.

The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position please be prepared to provide verification of your completed education before moving forward in the hiring process.

Artificial Intelligence (AI) Usage : The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and / or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Background Checks and Requirements

If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.

The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

ODHS Employee Resource Group communities that promote shared learning.

Cost of Living Adjustments.

Annual salary increases (until you reach the top of the listed salary range).

Amazing benefits package.

Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans preference

Veterans and Oregon National Guard preference :

Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information please visit Veterans Resources.

General Information

This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).

This recruitment may be used to fill future vacancies in the same classification.

Contact Information

Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) and application or Job-specific questions.

Please include the job requisition number : REQ-193714 .

Recruiter : Amanda Alvarado.

Email :

Phone (call or text) : .

Required Experience :

IC

Key Skills

Customer Service,Fmla,HIPAA,Microsoft Outlook,Benefits Administration,HRIS,Payroll,Employment & Labor Law,ADP,Human Resources,Phone Etiquette,Workday

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 3705 - 4833