Workers' Compensation Claims Associate

Description

"Roles and Responsibilities" addendum and report directly to Washington Workers' Compensation Practice Leader

How You Will Contribute:

• Complete administrative tasks in support of the WC Claims Managers within various agency platforms.

• Perform initial intake of new claims including communication and set-up according to established procedure.

• Monitor claims for new developments and elevate to WC Claims Managers per established protocols and identify potential problematic circumstances.

• Assist WC Claims Managers with information gathering, communications, and return-to-work documentation with customers and providers.

• Review and evaluate materials from the employer, L&I, and medical sources.

• Organize and prioritize work and new claims based on multiple criteria.

• Pull and prepare both internal and external reports on claims data.

• Communicate with L&I employees and advocate on behalf of clients.

• Complete projects and ad hoc tasks in support of practice's growth as needs arise.

• Coordinate with Brown & Brown team to provide financial analytics and execute on overall service plan for clients.

Skills & Experience to Be Successful:

• College degree (preferred)

• Experience with Washington workers' compensation claims management is (preferred)

• Experience with commercial insurance industry basics (preferred)

• Excellent oral and written communications skills.

• Analytical, detail-oriented, with a commitment to accuracy. Must be able to self-check work.

• Good people skills and ability to work well in a team environment.

• Highly organized and deadline focused.

• Proficient with Microsoft Tools, Outlook, Word, especially Excel and PowerPoint

Pay Range$19.23 - $24.04 HourlyTeammate Benefits & Total Well-BeingWe go beyond standard benefits, focusing on the total well-being of our teammates, including:

• : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• : Free Mental Health & Enhanced Advocacy Services
• : Paid Time Off, Holidays, Preferred Partner Discounts and more.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.