Specialist - Network Control

Primary Location:

2200 W. University Drive, McKinney, Texas, 75071

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary:

Configure, document, install, maintain, manage and troubleshoot Collin's wired and wireless networks. Travel between campuses to provide network support for faculty, staff and students.

Required Qualifications:

Essential Duties and Responsibilities

• Configure and install switches as new data closets are added and/or install switches when additional switch ports are needed. Patch in and configure switch ports for network devices. Troubleshoot technical problems related to cabling, file server connectors and hardware.
• Maintain network system documentation and records. Maintain configuration backups and firmware copies.
• Track network system performance and write management reports summarizing network performance. Use assigned programs for tracking network performance.
• Travel between sites to provide software and hardware support for faculty, staff and students on network hardware and network-related software problems.
• Maintain an inventory of the LAN, including cable, hub and switch installations.
• Monitor the data communications network to ensure availability to all system users. Resolve data communications problems.
• Monitor network operations and troubleshoot network problems. Install and/or replace cards, cabling and other hardware as necessary.
• Maintain hardware and software maintenance for the district's network equipment. Work with vendors on requesting quotes for maintenance renewals. Maintain list of equipment maintenance dates and contact vendor for maintenance requests.
• Serve as liaison for network users to obtain clarification of problems and to identify solutions and/or corrective actions.

Supplemental Functions

• Perform other duties as assigned.
• Perform all duties to maintain all standards in accordance with college policies, procedures and Core Values.

Knowledge, Skills and Abilities

• Knowledge of network protocols
• Knowledge of switches and routers
• Knowledge of various operating systems, software packages and firmware for network hardware and backups
• Knowledge of the various wireless platforms
• Knowledge of broadcast and recording server software
• Knowledge of Cisco Call Manager, Unity and call accounting software
• Troubleshooting skills
• Organizational skills
• Interpersonal skills
• Computer and applicable software skills
• Ability to work independently
• Ability to communicate effectively, both orally and in writing
• Ability to travel between sites to provide software and hardware support
• Ability to generate and maintain documentation and records
• Ability to maintain hardware and software maintenance

Physical Demands, Working Conditions and Physical Effort
Medium Work - Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, stooping, kneeling, crouching, and reaching, climbing and balancing, plus pushing, pulling and lifting. Incumbents may be subjected to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises. Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work. Occasional physical effort required.

Requirements
Associate degree from an accredited institution and at least one (1) year of related experience.

Licenses and Certifications
Certification in Novell Networks (CNA), Microsoft (MCSE), or any entry level certification for Intel or Cisco.

Equivalency Language
Must always meet minimum education requirements UNLESS an acceptable combination is specifically defined in the job description.

**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable):

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***

Compensation Type:

Salary

Employment Type:

Full time

Hiring Minimum

$63,440.00

Hiring Maximum

$77,355.00

Compensation is determined based on experience.

**Application submission deadline is 12am of the date listed.**

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.