Talent.com
Medical Receptionist
Medical ReceptionistHouston Staffing • Houston, TX, US
Medical Receptionist

Medical Receptionist

Houston Staffing • Houston, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Care Facilitator

  • We're unique. You should be, too.
  • We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.

Essential Job Duties / Responsibilities

  • Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
  • Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
  • Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
  • Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
  • Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
  • Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
  • Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
  • Escorts patients to exam rooms and ensures their comfort and well-being prior to leaving.
  • Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
  • Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
  • Participates in daily and weekly huddles to provide details on patients.
  • Regulates and monitors aspects of transportation, including : Driver's lists / patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber / Lyft rides for patients.
  • Other responsibilities may include :
  • Maintains the confidentiality of patients' personal information and medical records.
  • Reviews patients' personal and appointment information for completeness and accuracy.
  • Transmits correspondence by mail, email or fax.
  • Performs other duties as assigned and modified at manager's discretion.
  • Knowledge, Skills and Abilities

  • Exceptional customer service skills and passion for serving others
  • Working knowledge of medical insurance and / or knowledge of electronic medical record EMR systems
  • Knowledge of ChenMed Medical products, services, standards, policies and procedures
  • Skilled in operating phones, personal computers, software and other basic IT systems
  • Ability to communicate with employees, patients and other individuals in a professional and courteous manner
  • Detail-oriented to ensure accuracy of reports and data
  • Outstanding verbal and written communication skills
  • Demonstrated strong listening skills
  • Positive and professional attitude
  • Knowledge of ChenMed Medical products, services, standards, policies and procedures
  • Proficient in Microsoft Office Suite products including Excel, Word and Outlook
  • Ability and willingness to travel locally and regionally up to 10% of the time
  • Spoken and written fluency in English
  • Education and Experience Criteria

  • High school diploma or equivalent education required
  • Graduation from a nationally accredited Medical Assistant program preferred
  • A minimum of 1 year of work experience in a medical clinic or similar environment required
  • BLS for Healthcare Providers preferred
  • Pay Range

    $13.9 - $19.83 Hourly

    Employee Benefits

    https : / / chenmed.makeityoursource.com / helpful-documents

    We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

    [job_alerts.create_a_job]

    Medical Receptionist • Houston, TX, US

    [internal_linking.related_jobs]
    Bilingual Medical Receptionist

    Bilingual Medical Receptionist

    ECare Medical Group • Houston, Texas, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Ecare medical group is looking to hire a bilingual Medical Receptionist.Provide excellent customer service to patients.Be the first impression welcoming patients to the office and the final friendl...[show_more]
    [last_updated.last_updated_30]
    Medical Receptionist

    Medical Receptionist

    Green Oaks Physical Therapy • Houston, TX, United States
    [job_card.full_time]
    Our busy practice is looking for an experience Medical Receptionist to join our team!.Answer incoming calls on a busy multiple line phone system. Check patients in and out using electronic medical r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physician (MD / DO) - Otolaryngology in Palestine, TX

    Physician (MD / DO) - Otolaryngology in Palestine, TX

    LocumJobsOnline • Houston, Texas, US
    [job_card.full_time] +2
    LocumJobsOnline is working with CompHealth to find a qualified Otolaryngology MD in Palestine, Texas, 75801!.Palestine is a charming east Texas town that boasts more than 1,800 historic sites, incl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Receptionist

    Medical Receptionist

    Houston Nephrology Group, PA • Houston, TX, United States
    [job_card.full_time]
    We are urgently hiring a Medical Receptionist to be the welcoming face of our outpatient clinic.If you have strong organizational skills and a compassionate approach to patient care, join our team ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Mental Health Medical Receptionist

    Mental Health Medical Receptionist

    One Behavioral • Houston, TX, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Texas Behavioral Health is a leading psychiatry and behavioral health provider serving Houston-area patients at four convenient locations in Pearland, Pasadena, Friendswood, and River Oaks, Texas.T...[show_more]
    [last_updated.last_updated_30]
    Locum Physician (MD / DO) - Urgent Care in Texas

    Locum Physician (MD / DO) - Urgent Care in Texas

    LocumJobsOnline • Houston, Texas, US
    [job_card.full_time] +1
    LocumJobsOnline is working with All Star Healthcare Solutions to find a qualified Urgent Care MD in Texas!.We are seeking Board Certified physicians for Urgent Care locum coverage in El Paso, TX.Co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Medical Assistant (MA) in Houston, TX

    Travel Medical Assistant (MA) in Houston, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with Aequor to find a qualified Medical Assistant in Houston, Texas, 77030!.With Aequor, you can enjoy the freedom to advance your career and travel the country, all ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Receptionist

    Medical Receptionist

    TradeJobsWorkForce • 77292 Houston, TX, US
    [job_card.full_time]
    Medical Receptionist Job Duties : Serves patients by greeting and helping them, scheduling appointments,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Medical Receptionist

    Bilingual Medical Receptionist

    Houston Staffing • Houston, TX, US
    [job_card.full_time]
    We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician (MD / DO) - Internal Medicine - General / Other in Pflugerville, TX

    Physician (MD / DO) - Internal Medicine - General / Other in Pflugerville, TX

    LocumJobsOnline • Houston, Texas, US
    [job_card.full_time]
    LocumJobsOnline is working with The Inline Group to find a qualified Internal Medicine MD in Pflugerville, Texas, 78660!. Hours Monday - Friday 8 AM - 5 PM.New Graduates Welcome to Apply.Average Pat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Medical Assistant (MA) - $205 per week in Austin, TX

    Travel Medical Assistant (MA) - $205 per week in Austin, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with talent4health to find a qualified Medical Assistant in Austin, Texas, 78717!.Talent4Health is the most candidate-centric agency in the industry.Talent4Health has...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician (MD / DO) - Internal Medicine - General / Other in Dallas, TX

    Physician (MD / DO) - Internal Medicine - General / Other in Dallas, TX

    LocumJobsOnline • Houston, Texas, US
    [job_card.full_time]
    LocumJobsOnline is working with The Inline Group to find a qualified Internal Medicine MD in Dallas, Texas, 75237!.Palm Medical Centers | Palm Primary Care -. Compensation : $235,000 base salary, pl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician (MD / DO) - Internal Medicine - General / Other in Austin, TX

    Physician (MD / DO) - Internal Medicine - General / Other in Austin, TX

    LocumJobsOnline • Houston, Texas, US
    [job_card.full_time] +1
    LocumJobsOnline is working with The Inline Group to find a qualified Internal Medicine MD in Austin, Texas, 78702!.Hours Monday - Friday 8 AM - 5 PM. New Graduates Welcome to Apply.Average Patients ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical and Cosmetic Receptionist

    Medical and Cosmetic Receptionist

    Elite Dermatology • Houston, TX, United States
    [job_card.full_time]
    Job Overview At Elite Dermatology and Plastic Surgery, we specialize in advanced dermatologic and cosmetic treatments with a focus on exceptional patient care. Our team of dermatologists, plastic su...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Medical Technologist in Houston, TX

    Travel Medical Technologist in Houston, TX

    AlliedTravelCareers • HOUSTON, TX, US
    [job_card.full_time]
    AlliedTravelCareers is working with Aequor to find a qualified Medical Technologist in HOUSTON, Texas, 77030!.With Aequor, you can enjoy the freedom to advance your career and travel the country, a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physician (MD / DO) - Internal Medicine - General / Other in Hutto, TX

    Physician (MD / DO) - Internal Medicine - General / Other in Hutto, TX

    LocumJobsOnline • Houston, Texas, US
    [job_card.full_time] +1
    LocumJobsOnline is working with The Inline Group to find a qualified Internal Medicine MD in Hutto, Texas, 78634!.Hours Monday - Friday 8 AM - 5 PM. New Graduates Welcome to Apply.Average Patients s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Medical Technologist - $1,666 per week in San Antonio, TX

    Travel Medical Technologist - $1,666 per week in San Antonio, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Medical Technologist in San Antonio, Texas, 78229!. Unit Highlights Please read carefullyHospital : Methodist Hospita...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Medical Assistant (MA) - $205 per week in Houston, TX

    Travel Medical Assistant (MA) - $205 per week in Houston, TX

    AlliedTravelCareers • Houston, TX, US
    [job_card.full_time]
    AlliedTravelCareers is working with talent4health to find a qualified Medical Assistant in Houston, Texas, 77030!.Talent4Health is the most candidate-centric agency in the industry.Talent4Health ha...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]