PURPOSE : The Program Manager is responsible for contract performance and management of all business aspects of customer assigned contracts applying a cradle to grave concept. Serves as a Business Manager for assigned contracts and is responsible for complete implementation process completion and final shipment(s) to customer.
DUTIES / RESPONSIBILITIES :
- Manage the internal process of the assigned program(s) and drive an On-Time-Delivery (OTD) the meets / exceeds customer expectations
- Leads and coordinates product development from contract receipt through each contract phase through full cycle production
- Margin management of the program(s)
Manages cost and budget schedule and performance of program
Identify opportunities to improve margin performanceCycle times
Outside ProcessesMaterial options and procurementDevelops and maintains project documentation using existing company PM policies and company procedures ensures accurate data for costs scrap quality inventory positions MRP data feedsServes ascustomer point of contact manages customer expectationsCommunicates with customers to address manufacturing issues and implement solutions includes internal team and suppliers and
Supports customer complaints & concerns in a prompt and thorough manner using the functional teams for supportOwns and guides contractual commitments including the cost schedule technical and quality performance of assigned projects and programs and flows to the teamEstablishes program launch plan as well as tactical direction for program execution by project team based on customer dates and planned milestonesTracks program performance to integrated master schedule identify program issues and obtain solutions such as allocation of resources or alternate pathsOrganize and leading Program meetingsEnsures product process design and technical documentation changes related to manufacturing are reviewed approved and implemented by team per scheduleLeads team made from other departments to ensure launching of product from design to production meeting contract requirements and milestone gatesLeads team through work cell design as neededSupports and Adheres to company processes to maintain compliance to QMS and industry standards (AS9100)Leads team to ensure supply chain plan meets customer requirements and supports documentation needed via program teamREQUIREMENTS :
Bachelors Degree and / or minimum 5 years of recent prior experience in a similar roleStrong leadership and management abilities to lead organize and motivate employees in a production environmentTechnical breadth across engineering disciplines especially in aerospace / defense-related disciplines is desirableAbility to plan and organize production schedules allocate resources effectively and make decisions about equipment use maintenance modification and procurementKnowledge of quality control processes industry standards and regulations related to defense projects.Strong problem-solving skills and the ability to handle production challenges and customer interactions effectivelyProficiency in using project management tools and softwareExcellent interpersonal and communication skills both oral and writtenPMP Certification preferredWORK ENVIRONMENT :
While performing the duties of this job the employee may frequently be exposed to fumes or airborne particles moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud when on the shop floor. This position also has a role in a professional office environment which routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
PHYSICAL REQUIREMENTS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to talk and hear. This position is very active and requires standing walking bending kneeling stooping crouching crawling and climbing all day. The employee must occasionally lift and / or move items over 25 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust in the office environment the employee is in a sedentary role however some filing is required. This would require the ability to lift files open filing cabinets and bending or standing on a stool as necessary.
HEALTH AND SAFETY :
Work in compliance with the Occupational Health and Safety Act and regulations.Follow Company safety rules.Report the absence of or defect in any protective equipment or clothing to the Supervisor or Manager immediately.Maintain a clean and safe work area.PERSONAL PROTECTION REQUIREMENTS :
Use or wear the equipment protective devices or clothing that is required to be used or worn
(When applicable to work environment) :
Safety shoesSafety glassesRequired Experience :
Manager
Key Skills
Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts
Employment Type : Full Time
Experience : years
Vacancy : 1