Senior GIS System Administrator / Engineer

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

GIS at U.S. Bank :

U.S. Bank has become a leader in geospatial analytics within the Financial Services sector. As we continue to evolve and grow, we are looking to build our infrastructure for the future. We are a tightknit, motivated and skilled team that is looking to augment our capabilities with a new team of system administrators / engineers to help us develop new capabilities as ESRI continues to evolve their geospatial offerings.

We are seeking an experienced and highly skilled GIS System Administrator / Engineer to lead the administration, optimization, and support of our enterprise GIS infrastructure. The ideal candidate will have 7-10 years of progressive experience managing ArcGIS Enterprise and ArcGIS Online, along with strong expertise in the backend technologies that support the Esri stack.

This role requires a combination of technical depth, strong troubleshooting ability, and excellent communication skills, especially when resolving cross-system issues or coordinating with other IT stakeholders. The successful candidate must also have experience working within formal IT service management (ITSM) and change management processes, such as those supported by ServiceNow.

Key Responsibilities :

Administer and maintain ArcGIS Enterprise environments across development, test, and production tiers

Manage ArcGIS Online, including user and group permissions, content lifecycle, web applications, and enterprise integration.

Support and optimize ArcGIS Monitor to proactively track system health, usage, and performance

Proactively make recommendations about ways to improve and enhance capabilities in a rapidly changing IT environment as new technologies are developed and organizational needs and system utilization changes over time

Configure and manage ArcGIS Notebooks and GeoEvent Server for advanced analysis, automation, and real-time data feeds, troubleshoot and resolve complex GIS service issues, including dependencies across network, authentication, storage, or cloud systems

Collaborate across IT teams (infrastructure, security, networking) to coordinate planned changes and respond to incidents.

Ensure compliance with change management protocols, including the submission, tracking, and communication of changes via systems like ServiceNow

Oversee backend infrastructure including : web servers (e.g., IIS, NGINX), relational databases (PostgreSQL / PostGIS, SQL Server, Cloud platforms (AWS, Azure)

Authentication services (SAML, Active Directory)

Develop and maintain automation scripts (Python, PowerShell, Bash) for system tasks and deployments.

Create and maintain detailed system documentation, standard operating procedures, and support materials.

Effective collaboration and coordination with Esri Technical Support and Professional Services to minimize system downtime and expedite development of new technology / capabilities.

The successful candidate should bring :

5-10 years of progressive experience administering ArcGIS Enterprise and ArcGIS Online in a production environment

Experience with ArcGIS Monitor, ArcGIS Notebooks, and GeoEvent Server

Proficiency with Esri platform components : ArcGIS Server, Portal, Data Store, Web Adaptor, ArcGIS Online, WebGISDR

Strong understanding of backend infrastructure including :

Windows and / or Linux servers

Web services, SSL / TLS, firewalls

Databases (PostgreSQL, SQL Server)

Cloud deployments of both geospatial data and GIS applications

Demonstrated experience with change management tools such as ServiceNow, and working within structured ITIL or ITSM environments

Excellent problem-solving and communication skills, especially when working across technical boundaries or resolving issues beyond direct control

Advanced experience with scripting and automation (Python, PowerShell, etc.

Experience supporting GIS in cloud and hybrid environments (e.g., AWS, Azure)

Familiarity with system monitoring, security patching, and performance optimization practices

Basic Qualifications

Bachelor's degree, or equivalent work experience

Five to six years of relevant experience

Preferred Skills / Experience

Esri certifications (e.g., Enterprise Administration Professional, System Design Associate)

Experience with Kubernetes and container-based ArcGIS deployments

Exposure to CI / CD pipelines, DevOps, or infrastructure-as-code.

Experience with web development technologies e.g., JavaScript, React, etc.

Familiarity with federated ArcGIS architectures and high-availability configurations

Knowledge of geospatial data standards, governance, and metadata management

Tag : INDMO

• Th is role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants () .

Benefits :

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program () .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and / or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.