Provide front-line customer & technical support for Omni Arena systems. Run commands in both Linux & Windows terminals to troubleshoot network issues & errors with docker containers. Primary customer service team point of contact for technical problem-solving. Create instructional documents to assist the customer service team. Requires 2 yrs experience with field installation, software & hardware troubleshooting, running commands with Linux & Windows, performing diagnostics with remote access tools RDP / SSH / VNC; and batch scripting. Mail resumes to HR : Virtuix, Inc., 11500 Metric Blvd, Ste 430, Austin, TX 78758.
Technical Support Engineer • Austin, TX, US