Office Assistant

Job Description

Position Title : Office Assistant

Pay : $15.00

Location : Dickinson, TX

Job Type : Full-Time (Mon-Fri)

• Must be available some weekend.

Smarter HR Solutions' is currently seeking a detail-oriented and time management pro as an  Office Assistant  for our shaved ice and mobile client. Our shaved ice and mobile coffee client prides itself in bringing joy (and caffeine!) to the community with creative shaved ice flavors and specialty coffee experiences. They serve schools, businesses, events, and private parties with top-quality products and friendly service. We’re looking for a reliable, organized, and upbeat Office Assistant to help our client keep operations running smoothly behind the scenes.

The Office Assistant will provide administrative and operational support to ensure daily business functions run efficiently. This person will handle scheduling, communication, recordkeeping, and general office duties while assisting with event coordination and driver support. Our client serves the Texas Coast from East Beaumont to Freeport. This individual MUST have some weekend availability.

Key Responsibilities :

Administrative Support

Answer phone calls, emails, and messages from customers and event partners

Manage the event calendar and assist in scheduling Kona Ice and Travelin’ Tom’s bookings

Prepare invoices, receipts, and reports; assist with basic bookkeeping tasks

Maintain organized digital and physical records (permits, contracts, inventory, etc.)

Operations Coordination

Communicate schedules and route information to truck drivers and staff

Assist with onboarding and training coordination for new employees

Track inventory levels (cups, syrups, coffee supplies, merchandise) and place orders as needed

Support event logistics — confirm addresses, timing, setup needs, and customer preferences

Customer Service

Provide excellent service to customers through professional and friendly communication

Help resolve minor scheduling conflicts or service issues

Assist in preparing marketing materials or social media posts for upcoming events

Schedule & Compensation :

Flexible schedule; some weekend or evening work may be required during busy seasons

Hourly pay based on experience

Opportunity for growth within a fun, community-focused company

Requirements

Qualifications :

High school diploma or equivalent (some college preferred)

Previous experience in administrative, scheduling, or customer service roles

Strong organizational skills

Excellent written and verbal communication

Proficiency with Microsoft Office / Google Workspace; experience with scheduling software a plus

Positive attitude, reliability, and ability to work in a fast-paced environment

Physical Requirements :

Ability to sit or stand for extended periods

Occasionally assist with light lifting (office supplies, promotional materials, etc.)

Skills :