Reentry Coach

SUMMARY

Performs social work, mobility case management, and employment services to pre-release and postrelease individuals transitioning back into the community. The coach will assist individuals housed in the Middle Peninsula Regional Security Center and other prisons as assigned. This position will provide supportive services including counseling to guide the individuals and their families from prerelease to post-release life.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties within the scope of this position may be assigned.

• Manages intense caseload and coordinates internal and external services for assigned families. Assist clients in achieving self-sufficiency; assess needs of households and determines appropriate supportive services; meet with clients regularly and assign individuals and families to activities aligned with individual and household development plans.
• Provide case management / coaching services not limited to job readiness skills, employment, and housing coordination.
• Daily travel to the Middle Peninsula Regional Security Center, Greater Peninsula counties, and Newport News and Hampton. Travel is expected % local and % non-local. Requires reliable transportation and valid Virginia Driver's License with auto insurance.
• Pre-screen, conduct intake and assessments to determine program eligibility, and enroll if applicable. Responsible for entering all demographics, interactions (case notes), services, and outcomes for both the individual and family members in empowOR (client management database).
• Manage the day-to-day support and services for enrolled individuals and families with a specialization in employment placement and support, homelessness prevention / rapid re-housing, and transitional supportive services.
• Establishes and monitors individual and household development plan goals through information and assessment of client background.
• Conduct home visits.
• Help inmates at correctional facilities with outreach and advocacy upon release in the community.
• Develop, maintain, and document a strong network of referral sources to generate positive outcomes for all enrolled in the program.
• Maintains confidentiality of department issues and documentation.
• Participate in Diversity, Equity, and Inclusion activities such as training and committees. • Provides assistance to other employees or departments as needed.
• Represent the organization in professional, civic, and community groups as requested by the CEO.
• Performs other related duties as required.

SKILLS REQUIRED

Other skills within the scope of this position may be assigned.

• Prepare weekly, month, and quarter reports.
• Ability to document interactions, services and outcomes provided.
• Comprehensive understanding of data systems, including tracking, reporting, monitoring, customer satisfaction, and evaluation.
• Ability to work independently, take initiative and be an effective team member.
• High-level communication and interpersonal skills a must.
• Exceptional time management skills with ability to multitask; ability to work well under pressure, prioritize workload, and meet tight deadlines.